Bookshelf v8.1/8.2: Displaying Workflow Policy Object Types

This topic describes how Siebel CRM displays workflow policy objects in the Siebel client. For information about how Siebel CRM displays workflow policy objects in Siebel Tools, see Hierarchy of Workflow Policy Objects.

Workflow Policy Objects That Siebel CRM Displays in the Siebel Client

You must use Siebel Tools to modify a predefined workflow policy or workflow policy program, or to create a custom one.

Objects That Siebel CRM Displays in the Workflow Policy View

Table 59 describes objects in Siebel Tools and how the Siebel client displays the corresponding object in the Workflow Policy view.

Table 59. Workflow Policy Objects That Siebel CRM Displays in the Workflow Policy View
Workflow Object in Siebel Tools	Workflow Object in the Siebel Client
Workflow Policy Object	Workflow Object drop-down list in the Policies List.
Workflow Policy Component Column	Condition Field drop-down list of the Conditions list. Values that Siebel CRM displays in the drop-down list of the Condition field are context sensitive, depending on the value that the Workflow Object field in the Policies List contains.

Objects That Siebel CRM Displays in the Actions View

Table 60 describes objects in Siebel Tools and how the Siebel client displays the corresponding object in the Actions view of the Administration-Business Process screen.

Table 60. Workflow Policy Programs That Siebel CRM Displays in the Workflow Action View
Workflow Object in Siebel Tools	Workflow Object in the Siebel Client
Workflow Policy Program	Program field drop-down list in the Actions list.
Workflow Policy Program Argument	Arguments field drop-down list in the Arguments list. Values that Siebel CRM displays in the drop-down list of the Arguments field are context sensitive, depending on the value that the Program field in the Policies List contains.

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