Siebel Business Process Framework: Workflow Guide > Example Workflow Processes > Defining a Workflow Process That Manages Research Activities for a Service Request >
Configuring the Workflow Process Steps and Connectors
This task is a step in Defining a Workflow Process That Manages Research Activities for a Service Request. In this topic you configure the workflow process steps and connectors. To configure the workflow process steps and connectors
- Click the SR Owner Field Updated connector.
- In the Properties window, define properties for the connector using values from the following table.
Property |
Value |
Type |
Condition |
Event Object Type |
BusComp |
Event |
SetFieldValue |
Event Object |
Service Request |
Subevent |
Owner |
- Click the Create Research Activity step, and then use the Properties window to define values described in the following table.
Property |
Value |
Operation |
Insert |
Business Component |
Action |
- Make sure the Create Research Activity step is chosen.
- Define two new input arguments using values from the following table.
|
|
|
Type |
Literal |
Research |
Description |
Literal |
Research the following: Siebel Bookshelf |
For more information, see Arguments That You Can Define for a Process Property.
If you configure Siebel CRM to do an insert in a business component, then you must make sure that you define the fields that the business component requires. As an alternative, you can define a value in the Pre Default Value property for these fields. To access this property, you can expand the Business Component tree in the Object Explorer, and then click Field.
- Choose the File menu, and then the Save menu item.
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