Siebel Business Process Framework: Workflow Guide > Example Workflow Processes > Defining a Workflow Process That Manages Research Activities for a Service Request >

Testing, Deploying, and Verifying the Workflow Process

This task is a step in Defining a Workflow Process That Manages Research Activities for a Service Request.

In this topic you test, deploy, and verify the workflow process.

To test, deploy and verify the workflow process

1. Validate, and then simulate the workflow process.

   For more information, see Process of Testing a Workflow.

2. Navigate to the Workflow Processes list.
3. Query the Process Name property for the SR Assigned-Auto Create Activities workflow process.
4. Deploy the workflow process.

   For more information, see Process of Deploying a Workflow Process.

5. If you must debug the workflow process, then, in the Siebel client, in the Active Workflow Processes list, set the Monitoring Level to 4-Debug.

   For more information, see Diagnosing a Workflow Process That Has Failed.

6. Verify that the workflow process implements the required functionality:
   1. In the Siebel client, navigate to the Service Requests screen, and then the All Service Requests view.
   2. Create a new service request, and then step off the record.
   3. In the Service Request list, click the link in the SR # field.
   4. Examine the Activities tab.

      If the workflow runs correctly, then Siebel CRM displays the following values in the Activities list:

      • Type: Research
      • Description: Will research the following: Siebel Bookshelf