|
Siebel Business Process Framework: Workflow Guide > Using Predefined Workflow Policies > Types of Predefined Workflow Policy Programs >
Workflow Policy Program That Sends a Broadcast Message
Table 47 describes arguments and values for the Send Broadcast Message workflow policy program type. If you chose a Send Message Broadcast type of workflow policy program in the Actions view, then Siebel CRM displays the Send Message Broadcast Arguments form.
Table 47. Arguments for the Send Broadcast Message Workflow Policy Program Type
|
|
Activation |
Specifies the date and time for which the broadcast message is active. You can use the CURRENT variable when you define the activation date. For more information, see Using Date Calculations in the Conditions List. |
Expiration |
Specifies the date and time when the broadcast message expires. You can use the CURRENT variable when you define the activation date. For more information, see Using Date Calculations in the Conditions List. |
Abstract |
Specifies a short description of the broadcast message. |
Message Template |
Specifies the text of message to broadcast. The maximum length is 2000 characters, including variable substitutions. The following word is a reserved word in Siebel Workflow. Do not use this word in a message: Current
|
Severity |
Specifies the severity of the message to broadcast. |
Available Substitutions |
Specifies the dynamic fields that you can use in the Abstract and Message Template. If Siebel CRM runs the action, then it updates the substitution value with the value from the record that meets the workflow policy conditions. |
Activating the Check New Broadcasted Message Workflow Policy
The Check New Broadcasted Message workflow policy monitors the S_BRDCST_MSG table. If Siebel CRM adds a record to this table, then it starts the Notify Broadcasted Message workflow process to broadcast a new message. If the Type property of a workflow policy program is set to Send Broadcast Message, and if your implementation uses caching for the broadcast message on an Object Manager server component, then you must activate the Check New Broadcasted Message workflow policy. This policy belongs to the Siebel Messaging policy group. For more information about:
Consolidating Messages That Siebel CRM Sends Through the Send Broadcast Message Workflow Policy Program
Siebel CRM cannot consolidate multiple broadcast messages into a single message. A user receives every broadcast message that a workflow process sends, each as a separate message.
|
