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Siebel Customer Relationship Console User Guide > Locating Information > Offers Session View >
Viewing Detailed Offer Information
There is an additional view available to you which provides more detailed information on the offer and provides a way to enter the customer's response to the offer. For information on entering the customer's response, see Entering Customer Responses to Offers. To view detailed offer information
- Begin a customer session and click the Offers session tab.
- Drill down on the offer name to review the detailed information.
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