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Siebel Financial Services: Healthcare

Table 14 lists the demo users for Siebel Financial Services: Healthcare.

Table 14. Demo Users for Siebel Financial Services: Healthcare
Username and Password
Name / Title
Primary Responsibility


Louise Andrews / Call Center Agent

Healthcare Call Center

HC Agent - Call Center

Andrews works for health plan; handles member and provider service calls.


Tom Watson / Group Sales Rep

Healthcare Sales

HC Sales Rep - Group

Watson works for health plan; collaborates with agents and brokers on group sales.


Wendy Wu / Health Insurance Broker

Agent Portal

HC Broker

Wu works for a partner organization (insurance agency or brokerage).


Jerry Judd / Accountant

Customer Portal and Enrollment Portal

Web Corporate User

Judd is a health plan member.


Sheila Reed / Benefits Administrator

Group Portal

HC Administrator - Employer Group

Reed works for an employer group or TPA (Third-party administrator).


Bob Grant / Visit Coordinator

Provider Portal

HC Doctor Assistant - Provider Portal

Grant works at a physicians office or clinic.


Fred Miller / Vice President, Marketing


FIN Analyst - Marketing

Miller uses Siebel Marketing and Siebel Analytics to evaluate important business drivers and to determine what marketing campaigns need to be created and executed.

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