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Optimizing Display Speeds for the Dispatch Board (Open UI Client)

To speed up the display of the Dispatch Board, the Dispatch Board user interface component gets activity data from a cache and not from the Siebel database. You can further improve the display speed of the Dispatch Board by changing the cache size.

With a large cache, a user can retrieve more data without accessing the Siebel database. Thus, a larger cache size increases the display speed of the Dispatch Board. However, a larger cache also requires more browser memory.

The cached data is valid only until the user navigates from the Dispatch Board screen to another screen. Each time the user navigates back to the Dispatch Board screen, the cache is reloaded.

Table 24 shows the default cache settings for the time scale identifiers that are associated with major time value and minor time value combinations. To increase the cache size, you increase the default cache setting for the time scales. For more information about customizing the cache size for time scales, see Configuring Siebel Open UI.

This task is a step in Process of Configuring the Dispatch Board (Open UI Client).