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Setting Parameters for Server Component Tasks

Set up the parameters that configure shell (process) startup for the Server Request Broker and the Appointment Booking Engine server components in accordance with the number of service regions and the number of users. For more information about changing these parameters for server components, see Siebel System Administration Guide.

This task is a step in Process of Administering Schedules Using Siebel Scheduler.

Number of Tasks for Server Request Broker

Each service region used keeps a Server Request Broker (alias SRBroker) task permanently running. You might have to increase the default MaxTasks parameter setting of 100 for the SBBroker server component when using more than approximately 70 service regions. This precaution prevents errors such as the following from appearing in the SRBroker log: The Multithreaded Server has reached the maximum number of concurrent tasks (100).

Number of Tasks for Appointment Booking System

Table 16 lists the recommended parameter settings for the Appointment Booking Engine (alias ApptBook) server component.

The ApptBook server component uses key-based routing. If you see an error message indicating that the maximum number of keys is reached, then you can use the Maximum Routing Keys parameter for this server component to increase the keys. For example, if you have 1,200 service regions, then you can increase the value of this parameter to 1,500.