Siebel Insurance Guide > Managing Claims > Integrating with the Insurance Services Office (ISO) >

Creating the Named Subsystem for the ISO Search Response

The Siebel system administrator must create a Named Subsystem called ProcessISOResponse and configure it with the inbound workflow, FINS Claims ISO Search Response. This is required for handling the results sent back by ISO after an ISO Database Search request is submitted.

For more information about creating a Named Subsystem, see Siebel System Administration Guide.

To create and configure the Named Subsystem

1. Start the Siebel Gateway Name Server and Siebel Server.
2. At a DOS prompt start the Siebel Server Manager (srvrmgr) and verify that the Siebel Server is running.
3. Enter the following Siebel Server Manager command:

   create named subsystem ProcessISOResponse for subsystem EAITransportDataHandlingSubsys with DispatchWorkflowProcess="FINS Claims ISO Search Response", DispatchMethod=RunProcess

4. Connect to the Gateway Name Server using nsbrowse, and verify that the Named Subsystem is created correctly.
5. In the eai.cfg file in the \siebel\bin\w32ud\enu directory, add the following entry.

   [HTTP Services]

   ProcessISOResponse=ProcessISOResponse

6. Enable the EAI component group.
7. Restart the Siebel Gateway Name Server and the Siebel Server.