Siebel Loyalty Administration Guide > Getting Started with Siebel Loyalty > Defining Loyalty Products, Price Lists, and Catalogs >

Defining Loyalty Points Earned for Purchasing Products


Use the following procedure to define Loyalty points earned for purchasing products.

To define loyalty points earned for purchasing products

  1. Navigate to the Administration - Product screen.
  2. Add a new record to the Products list, and complete the necessary fields. Some fields are described in the following table.
  3. In the expanded main form for the product, complete the necessary fields, which are described in the following table.
    Field
    Description

    From Airport

    To Airport

    Airline companies use these two fields to define every possible Airport Code pair as a separate product.

     

    Actual Distance

    Distance UoM

    Airline companies use these two fields to define the distance traveled for every possible Airport Code pair.

    Suggested Accrual Points

    Enter a suggestion for the base number of points the member gets for purchasing the product. The actual number of points the member gets is also affected by promotions.

    NOTE:  This field and the fields that follow allow you to suggest values if you cannot actually create the values. For example, a partner could use these fields to suggest values in cases where only an employee of the host company could actually enter the values. Actual values must be entered in Administration - Product > Points view or in the price list.

    Suggested Accrual Point Type

    Select a suggestion for the type of point the member accrues by purchasing this product.

    Suggested Accrual Price

    Enter a suggested price for the points accrued by purchasing this product.

    Suggested Redemption Points

    Enter the suggested number of points the member must redeem to receive this product.

    Suggested Redemption Point Type

    Enter the suggested point type the member must redeem to receive this product.

    Suggested Redemption Price

    Enter a suggested price for the points used to redeem this product.

  4. Perform other necessary product and pricing administration, as described in Siebel Product Administration Guide and Siebel Pricing Administration Guide.

    NOTE:  When you create price lists, enter the host company and all of the partner companies in the price list's Organization field.

  5. Create product catalogs, as described in Siebel Order Management Guide.
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