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Configuring Membership Schemes for Social Media Members


This topic describes how to create default loyalty membership schemes for Siebel contacts created using social media profile data. You must create social membership schemes for these social Siebel contacts to correspond to each of the existing membership types, that is, Individual, Account, and Household.

The following procedure decibels how to create loyalty membership schemes for social media users.

To configure membership schemes for social media members

  1. Perform the steps to create a membership scheme as described in Creating Membership Schemes for Siebel Loyalty.
  2. Create three new Loyalty Product records for social members, one to correspond to each of the existing membership types.

    The following table shows the value to specify for the Product Type and Part # field of each of the new social membership schemes you create.

    Product Type Field
    Part # Field

    Individual Membership

    SOCIALLOY_Individual Membership

    Account Membership

    SOCIALLOY_Account Membership

    Household Membership

    SOCIALLOY_Household Membership

  3. Complete the remaining fields of each Product record as required.
Related Topics

About Siebel Loyalty and Social Media

About Social Rewards Promotions

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