Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Redemptions > Process of Setting Up Airline Flight Redemptions >

Setting Up the Flight Redemption Promotion

After you set up the static price for the redemption product using the Points, Points by Zone or Points by Distance view, you must set up a promotion that applies to this static price.

You can use this promotion to add a discount or surcharge to the static price.

The promotion must use an action of the type Redeem Points to make the price appear.

NOTE:  Even if you do not want to add a discount or surcharge, you must create this promotion. If you do not, then the static price does not appear.

Example of a Flight Redemption Promotion

This topic gives one example of setting up the flight redemption promotion. You might use this feature differently, depending on your business model.

In this example, the promotion applies a 25% discount on flights between London's Heathrow or Gatwick airports and Toronto's Pearson airport on Bravo Air (BA).

To set up this example, perform the following high-level steps:

1. Define Origin, Destination City, Partner as Program level attributes (transaction attributes).
2. Create a new Rule: 25% discount on Redemption.
3. Define the promotion criteria using the following transaction attributes:
   • If Origin Airport equals LHR or LGW, Destination Airport equals YYZ
   • If Partner equals BA
4. Define the promotion action as follows:
   • Action equals Redeem Points
   • Object equals Transaction
   • Attribute equals Transaction Points
   • Operator equals Multiply
   • Value equals .25