Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Redemptions > Process of Setting Up Airline Flight Redemptions >

Defining the Static Redemption Price for Flight Products

You can define redemption pricing rules in the Points, Points by Distance, or Points by Zone view, as described in About Redemption Pricing.

These rules determine the static redemption price for the redemption product. You can discount or surcharge this static price using a promotion.

NOTE:  This topic describes how to set up pricing using redemptions rules, which is the most common method of setting up pricing. For more complex redemption pricing, you can set up pricing using base redemption promotions. For more information, see About Pricing Using Base Redemption Promotions.

This task is a step in Process of Setting Up Airline Flight Redemptions.

To create the redemption price using redemption rules

1. Navigate to the Administration - Product screen.
2. Select the redemption product.
3. Click the More Info view tab.
4. Click one of the following view tabs:
   • Points. You generally do not use the Points view for airline products. To define the redemption pricing for airline products in the Points view, you must create a separate product for each flight segment and define the pricing for each segment separately. If you are using this option, then click the Points tab, add a new record for this segment, and complete the following fields.

     Field	Description
     Payment Mode	The payment mode can be one of the following: Pay. Payment is made using a currency. Points. Payment is made using points. Points plus (+) Pay. Payment is made using a combination of points and currency. NOTE:  You can use different currencies for each price line for the pay component if you choose the Pay or Points plus (+) Pay options.
     Pay	The currency portion of a Points plus (+) Pay payment mode. For example, US$250. This field is required for a Payment Mode of Pay or Points plus (+) Pay.
     Partner Price	The price paid to the airline partner for payment of the flight. For more information, see Partner Pricing for Loyalty Redemptions.
     Program	The program associated with the airline redemption.
     Partner	The partner associated with the airline redemption. You can select one partner for each price line. If the pricing is common for different partners, then you have to create multiple price lines for each product. The list that you select from includes partners that were associated with the product in Associating the Flight Redemption Product with a Program Partner.
     Departure Airport	The airport from where the flight departs.
     Arrival Airport	The airport to where the flight arrives.
     Departure Zone	The zone from where the flight departs. For example, AU for Australia.
     Arrival Zone	The zone to where the flight arrives. For example, Asia1 for south-east Asia.
     Booking Class	The class of the airline ticket. For example, economy, business class, or first class.
     Round Trip	This flag indicates the airline ticket includes the return portion of the air travel back to the airport of origin.
     Points	The price of the ticket in points. For example, 16,000 points. This field is required for a Payment Mode of Points or Points plus (+) Pay.
     Point Type	The currency used by the loyalty program to reward and recognize members based on their activities. For example, FFP for frequent flyer points. To create point types, see Creating Point Types for Loyalty Programs. This field is required for a Payment Mode of Points or Points plus (+) Pay.
     Qualifying Points	Qualifying points are points that count toward a member's tier status. For example, a member who needs to qualify for the silver tier might require 25,000 qualifying points. Nonqualifying points, often called bonus points, can be used for a redemption, but do not count toward a member's tier status.
     Transaction Type	The type of the transaction. For redemptions, select Redemption.
     Cost per Point	The price for each point in currency value. For example, $0.04 US for each point.

   • Points by Zone. If you have one generic redemption flight product and you define the pricing by zone, then click the Points By Zone tab, add a new record for each arrival zone-departure zone pair, and complete the fields shown in the following table.

     Field	Description
     Payment Mode	The payment mode can be one of the following: Pay. Payment is made using a currency. Points. Payment is made using points. Points plus (+) Pay. Payment is made using a combination of points and currency. NOTE:  You can use different currencies for each price line for the pay component if you choose the Pay or Points plus (+) Pay options.
     Pay	The currency portion of a Points plus (+) Pay payment mode, for example, US$250. This field is required for a Payment Mode of Pay or Points plus (+) Pay.
     Partner Price	The price paid to the airline partner for payment of the flight. For more information, see Partner Pricing for Loyalty Redemptions.
     Program	The program associated with the airline redemption.
     Partner	The partner associated with the airline redemption. You can select one partner for each price line. If the pricing is common for different partners, then you have to create multiple price lines for each product. The list that you select from includes partners that were associated with the product in Associating the Flight Redemption Product with a Program Partner.
     Departure Zone	The zone from where the flight departs, for example, AU for Australia.
     Arrival Zone	The zone to where the flight arrives, for example, Asia1 for south-east Asia.
     Booking Class	The class type of the airline ticket, for example, economy, business class, or first class.
     Round Trip	This flag indicates the airline ticket includes the return portion of the air travel back to the airport of origin.
     Point Type	The currency used by the loyalty program to reward and recognize members based on their activities, for example, FFP for frequent flyer points. To create point types, see Creating Point Types for Loyalty Programs. This field is required for a Payment Mode of Points or Points plus (+) Pay.
     Qualifying Points	Qualifying points are points that count toward a member's tier status. For example, a member who needs to qualify for the silver tier might require 25,000 qualifying points. Nonqualifying points, often called bonus points, can be used for a redemption, but do not count toward a member's tier status.
     Points	The price of the ticket in points, for example, 16,000. This field is required for a Payment Mode of Points or Points plus (+) Pay.
     Cost per Point	The price for each point in currency value, for example, $0.04 US for each point.
     Transaction Type	The type of the transaction. For redemptions, select Redemption.

   • Points by Distance. If you have one generic redemption flight product and you define the pricing by distance, then click the Points By Distance tab, add a new record for each range of distances, and complete the fields in the following table.

     Field	Description
     From	In conjunction with the To field, use the From field to specify the distance between any two points for prespecified distance ranges. For example: 0 - 2000 Miles, 2001- 4000 Miles, 4001- 6000 Miles and Above 6000 miles. Enter the lower end of the distance range in the From field, for example, for a distance range of 0 to 2001 miles, enter 0.
     To	In conjunction with the From field, use the To field to specify the distance between any two points for prespecified distance ranges. For example: 0 - 2000 Miles, 2001- 4000 Miles, 4001- 6000 Miles and Above 6000 miles. Enter the upper end of the distance range in the To field, for example, for a distance range of 0 to 2001 miles, enter 2001.
     Payment Mode	The payment mode can be one of the following: Pay. Payment is made using a currency. Points. Payment is made using points. Points plus (+) Pay. Payment is made using a combination of points and currency. NOTE:  You can use different currencies for each price line for the pay component if you choose the Pay or Points plus (+) Pay options.
     Partner Price Type	Choose one of the partner price types: Per Unit Distance. The price is defined on a unit basis (for each mile or for each kilometer). For a distance of 5000 miles, for example, the price is calculated as 50 miles multiplied by the unit price. Slab. The price defined for a distance range (slab). For example, for a distance range of 1 to 2001 miles, the partner price is constant for any flights that fall within that range. For more information, see Partner Pricing for Loyalty Redemptions.
     Pay	The currency portion of a Points plus (+) Pay payment mode, for example, US$250.
     Partner Price	The price paid to the airline partner for payment of the flight. For more information, see Partner Pricing for Loyalty Redemptions.
     Program	The program associated with the airline redemption.
     Partner	The partner associated with the airline redemption. You can select one partner for each price line. If the pricing is common for different partners, then you have to create multiple price lines for each product. The list that you select from includes partners that were associated with the product in Associating the Flight Redemption Product with a Program Partner.
     Unit of Measure	The unit of measure for distance based pricing. Choose either Miles or Kilometers.
     Booking Class	The class of the airline ticket, for example, economy, business class, or first class.
     Round Trip	This flag indicates the airline ticket includes the return portion of the air travel back to the airport of origin.
     Point Type	The type of point used by the loyalty program to reward and recognize members based on their activities, for example, FFP for frequent flyer points. To create point types, see Creating Point Types for Loyalty Programs. This field is required for a Payment Mode of Points or Points plus (+) Pay.
     Qualifying Points	Qualifying points are points that count toward a member's tier status. For example, a member who needs to qualify for the silver tier might require 25,000 qualifying points. Nonqualifying points, often called bonus points, can be used for a redemption, but do not count toward a member's tier status.
     Points	The price of the ticket in points, for example, 16,000.
     Cost per Point	The price for each point in currency value, for example, US$0.04 for each point.
     Transaction Type	The type of the transaction. For redemptions, select Redemption.

NOTE:  You cannot define duplicate lines having the same attributes and having the financial values in a given currency. That is, two lines for the same Program to Partner combination, for the same zones and for the same class can be defined, as long as the point type, or the payment currency differs.