Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Redemptions > Process of Setting Up Airline Flight Redemptions >

Associating the Flight Redemption Product with a Program Partner


Associate the flight redemption product with the program partner who provides the redemption product to the customer.

If host company is the airline that provides the flight to the customer, then select the host company in the Partner field.

This task is a step in Process of Setting Up Airline Flight Redemptions.

To associate the redemption product with a program partner

  1. Navigate to the Loyalty Program Administration screen.
  2. Locate the program you want, and click its Program Id field.
  3. Click the Partners view tab.
  4. In the Partner's list, select the partner that you want.
  5. In the Loyalty Product Offerings view for that partner, click New to add the airline redemption product and complete the necessary fields. Some fields are described in the following table.
    Field
    Description

    Product

    Select a redemption product that you created in Creating the Flight Redemption Product.

    Start Date

    Enter the start date for redemption product's association with this partner.

    NOTE:  The start and end dates for the association must be within the start and end dates for the product. The redemption activity can only occur on a date that is within both the product's effective dates and the association's effective dates.

    End Date

    Enter the end date for redemption product's association with this partner.

    Offer Type

    Select Redemption as the type of product offering.

    Pricing Method

    If you are using pricing rules, then select the method that you use to enter the pricing rules in Defining the Static Redemption Price for Flight Products. Select one of the following methods:

    • Points
    • By Zone
    • By Distance

    If you are pricing using redemption base promotions, then select Base Promotion in this field. You must also create the base promotion and discount promotions used to determine the redemption price, as described in About Pricing Using Base Redemption Promotions, instead of determining the price as described in Defining the Static Redemption Price for Flight Products.

    Accrual Template

    If you are using accrual templates, then select the accrual template. For more information, see Setting Up Loyalty Partner Product Offerings.

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