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Siebel Marketing Installation and Administration Guide > Installing and Configuring Email Marketing > Administering Email Marketing > About Email Marketing Log FilesThis topic describes the log files that are generated by the Email Marketing Server during processing. These log files provide detailed information about the processes that have been run and list any errors that occurred. This topic also lists other files which can provide important information that can help you to troubleshoot email processing, or to improve the performance of the Email Marketing Server. Email Marketing Log FilesThe main log files generated for the ESD, CTD, and BHD components are as follows: Review these files, which are located in the main installation directory for each component, if errors occur during email processing. These files contain logger debug statements for the relevant component. The Email Marketing components also generate important information in the log files shown in Table 20. These files can provide useful information about email processing problems that are not caused by individual Email Marketing components. Files to Review When Troubleshooting Campaign Wave ProcessingThis topic describes files, other than log files, that are generated during Email Marketing processing which can provide useful troubleshooting information. Email FilesWhen you launch a Siebel Marketing campaign including an email offer that is sent to recipients, Siebel Marketing generates a list of recipients file and an email .MIME file, both of which are processed by the Email Sending Daemon. The list of recipients file and the .MIME file can provide useful information when troubleshooting errors in campaign wave processing. The files are located in the following directories:
Job FilesWhen the Email Sending Daemon processes a campaign wave, a directory is created for each job that is processed as part of the wave in the
Within each
Review these files if errors occur when the Email Sending Daemon runs a job. Related Topic |
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