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Siebel Marketing User Guide > Creating and Using Offers and Treatments > Creating Other Treatment Types > Creating Contact Call Treatments and Associating a Response TemplateContact call treatments are available in Siebel Pharma Marketing and Siebel Pharma Campaigns only. Contact call treatments are executed through the Siebel Pharma sales application. Use the Contact Call treatment view to define specific product messages to be delivered as part of pharma call detailing. The contact call treatment view includes the following view tabs:
For more information on executing contact call treatments and for information on messaging plans, see Siebel Life Sciences Guide. Creating a Contact Call TreatmentThe following procedure describes how to create a Contact Call treatment. To create a Contact Call treatment
Associating a Response Template to a Contact Call TreatmentResponse templates associated with a contact call treatment determines the choice of responses that can be recorded as part of call reporting in Siebel Pharma. The following procedure shows how to associate a response template with a contact call treatment. To associate a response template with a contact call treatment |
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