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Siebel Mobile Connector Guide > SMC Application Definition Quick Reference > SMC eService Request ScreenInformation relating to eService requests is recorded and tracked in the views of the SMC eService Request screen, as shown in Figure 20. An eService request is a customer view of a service request. NOTE: This is a read-only screen. The following lists the details for the SMC eService Request screen. The following view is available from the SMC Account screen. |
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