This chapter describes the workflows for customer asset-based ordering.

The workflows are grouped in topics that denote automated business processes. Each topic describes at least one main workflow process and can describe one or more subprocesses that a main process calls. Subprocesses can call additional subprocesses. The workflow listings for each group show how the process and subprocesses are related to each other. In the workflow listings, subprocesses are indented and listed under their corresponding processes.

NOTE:  If you cannot see all of the detail in some of the larger workflow diagrams in this chapter, you can view these workflows in Siebel Tools to see a clearer image.

Many of the processes and subprocesses use business service methods that are specific to Order Management. The descriptions of workflows include tables listing the names of any methods the workflows call. For information about these methods, see Siebel Order Management Infrastructure Guide.

This chapter includes the following topics:

• About Workflows for Customer Ordering
• Workflows That Process an Order Checkout
• Workflow That Ungroups Quotes
• Workflow That Creates an Order for a Quote
• Workflow That Edits a Delta Quote Line Item
• Workflows That Revise an Order
• Workflow That Rejects an Order
• Workflows That Modify Products and Installed Assets
• Workflows That Disconnect Products and Services