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Siebel Order Management Guide Addendum for Communications > Workflows for Customer Asset-Based Ordering >
About Workflows for Customer Ordering
Workflows are a central feature of Oracle's Siebel Order Management. They automate the business processes for managing accounts, quotes, orders, and assets. You can modify workflows to suit your business model using Oracle's Siebel Business Process Designer. For more information, see Siebel Business Process Framework: Workflow Guide. Some customer workflows for Oracle's Siebel Communications, Media, and Energy can override the functions specified by certain Siebel Business Applications subprocesses. Table 139 shows these possible overrides.
Table 139. Workflow Overrides for Oracle's Siebel Communications, Media, and Energy
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CUT eSales - Order Quote Process |
Display Error Message |
CUT eSales - Checkout Process |
Login View |
CUT eSales - Prepare Shopping Cart View |
Display Error Message |
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