Siebel Order Management Guide Addendum for Communications > Employee Asset-Based Ordering > About Promotion Transitions Ambiguity Resolution >

Removing a Promotion Component from the Target Promotion Definition

This topic describes how to send component instances back to the pool of ambiguous components using the Remove button. The Remove button allows users to remove a promotion component after it has been transferred while resolving an ambiguous promotion transition. These instructions presume that an ambiguity has been detected, and the user has been presented with the dialog box to resolve the ambiguity.

To remove a promotion component from the target promotion definition

1. In the Selected Component Instances applet, select a promotion component.
2. Click Remove.

   The component that you remove is transferred back to the Source Promotions applet, but is not rebundled into the existing promotion. In the Source Promotions applet, the status of components that are transferred back changes from Transferred to De-bundled.

   NOTE:  The Remove operation does not undo any penalty charges. This is because removing components breaks the promotion.

   Alternatively, you can click Cancel to start over from the original promotion definition.