Siebel Order Management Guide Addendum for Communications > Employee Asset-Based Ordering > About Promotion Transitions Ambiguity Resolution >

Transferring an Ambiguous Component to a Target Promotion Definition

This topic describes how to transfer ambiguous components to target promotions using the Transfer button. These instructions presume that an ambiguity has been detected, and the user has been presented with the dialog to resolve the ambiguity.

To transfer an ambiguous component to a component definition

1. Select the promotion component that you want to transfer in the Ambiguous Component Instances applet.
2. Select the target promotion component in the Target Promotion applet.
3. Click Transfer.

   The Target Promotion applet lists the transferred component. Also, the line item for the transferred promotion component has an increased Quantity field.

4. To transfer an additional ambiguous component to a component definition, repeat Step 1 through Step 3.
5. If you want to cancel the transfer at any time, then click Cancel.

   The status of the generated quote or order is modified to Cancel, and then the Installed Assets view appears.

6. Click Done.