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Siebel Order Management Guide Addendum for Communications > Workflows for Employee Asset-Based Ordering > Workflows to Cancel an Order > SWICancel Sales OrderThis workflow cancels an entire sales order and submits the order. It also displays an error or warning message pertaining to future-dated orders that are dependent on the System Preference value Cancel Error Mode. The values can be 1, 2 or 3 (Default). The user must enter the reason to cancel the order in the new Cancel Reason field on the Sales Order screen. Figure 102 shows this workflow. A user initiates this workflow by clicking the Cancel Order button in the Sales Order screen, Line Items view. Workflow Description. This workflow performs the following actions:
Table 101 shows the steps in this workflow that call business service methods.
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