Siebel Order Management Guide Addendum for Communications > Workflows for Employee Asset-Based Ordering > Workflows to Process a Quote >

SWIQuoteUpsert Workflow

This workflow updates the quote details to the Siebel application. It is called by the external application to update the quote status when the quote status has been changed.

Figure 106 illustrates this workflow.

Figure 106. SWIQuoteUpsert

Workflow Description. This workflow performs the following action:

• Call Upsert. Inserts or updates the quote status and other details that are obtained from the payload. Derives the value for the UTCCanonical input parameter of this step from the UTCCanonical process property. The default value for this property is N.

Table 105 describes the step in this workflow that calls a business service method.