Siebel Order Management Guide Addendum for Communications > Workflows for Employee Asset-Based Ordering > Workflows to Update Order Line Items >

SIS OM Order Line Item Update Main

This workflow updates the status of order line items for simple products, calls a subprocess to update the status of order line items for complex products, and calls a subprocess to update the status of order line items for nested service bundles. Figure 18 shows this workflow.

An inbound Web service call calls this workflow when the status of an order line item changes in the billing application.

Figure 18. SIS OM Order Line Item Update Workflow

Workflow Description. This workflow performs the following actions:

1. Updates the status of the order line items for simple products.
2. Updates the status of the order line items for complex products. For more information, see SIS OM UpdateOrderItem.
3. Updates the status of the order line items for nested service bundles. For more information, see SIS OM NSB Update Order Line.

Table 30 shows the step in this workflow that calls a business service method.