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Siebel Order Management Guide Addendum for Communications > Workflows for Employee Asset-Based Ordering > Workflow for Prepaid Services > SIA External Integration ProcessThis workflow retrieves and displays data from a billing application. This data consists of information about top-up requests, current account balances, and usage activity for an account. Figure 82 shows this workflow. A user initiates this workflow in the Account Summary - Prepaid view by selecting an installed asset and clicking the Refresh button in any of the following applets: Top-Up Requests, Current Balance, or Usage. Workflow Description. This workflow performs the following actions:
NOTE: The administrator must create the proxy business services that this workflow calls. Also, for the virtual business components (VBCs) that use these services, the administrator must configure the user properties. For more information, see Process of Configuring Prepaid Services. Table 84 shows the steps in this workflow that call business service methods.
The business service names depend on the Name tags in the WSDL file that the administrator generates when creating the proxy business services. |
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