Siebel Order Management Guide Addendum for Communications > Workflows for Partner Asset-Based Ordering >

CUT eChannel - New Products & Services Process

This workflow identifies the user role as either a Partner Power Commerce user or a Standard Partner Commerce user and then routes the appropriate user interface to the user. Figure 144 shows this workflow.

The user initiates this workflow by logging in at the Partner Portal login screen, selecting the New button from the Installed Assets applet in the Customer Portal view, and selecting New from the Service Items view.

Figure 144. CUT eChannel - New Products & Services Business Process Workflow

Workflow Description. This workflow:

1. Identifies the user role.
2. Calls the process to display the appropriate interface for quotes and orders:
   • Calls the CUT eChannel - Goto Product Catalog View subprocess if the user is identified as a Standard Partner Commerce user.
   • Calls the SIS OM New Products & Services Process workflow if the user is identified as a Power Partner Commerce user.

For more information about this workflow, see the topic about workflows for employee asset-based ordering in Siebel Order Management Guide.

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