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Managing Inventory for Accepted Referral Orders (Service Provider)

If the service provider has accepted the referral order, then it must also manage its inventory to indicate that this resource is no longer available. For example, if it has accepted a new foster child, it must manage its inventory to indicate that the asset representing this foster-child bed has been taken.

This task is a step in Process of Referring Benefits Cases to Service Providers.

The agency adds items to the inventory list when the service provider agrees to provide this product to the agency. For more information, see Adding Agreements with Service Providers. In Siebel Public Sector Provider Portal, the service provider indicates the availability of assets by changing the value in the Status field.

To manage inventory

1. In Siebel Public Sector Provider Portal, navigate to the Assets screen, then the List view.
2. In the appropriate Asset record, in the Status field, select the value used to indicate that the asset is being used and is not available.

   This value depends on how the values in the picklist were configured in the setup task Modifying Lists of Values for Managing Public Sector Providers.