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PUB Create Order Workflow


This workflow creates a referral order for a benefit. A user starts this workflow by clicking the Create Order button for a benefit in the Benefit Plans view.

Figure 31 shows this workflow.

Figure 31. PUB Create Order Workflow

Workflow Description. This workflow performs the following actions:

  1. Create Service Order. This step creates a service order based on the data in the Benefit Line Item records. It uses the data map, PUB BenefitsToServiceOrder, to map the benefit line item to the order.
  2. Goto Order. This step displays the Order Entry - Line Items XA view.

Associated Business Service Methods. The following table describes the workflow steps in this workflow that call a business service method.

Workflow Step
Method Called
In Business Service

Create Service Order

DataTransfer

FINS Data Transfer Utilities

Goto Order

GotoView

PUB Workflow Service

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