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Siebel Mobile Products That Siebel Remote Supports


Figure 1 illustrates the hardware platforms where the Siebel product line of mobile applications runs.

Figure 1. Siebel Mobile Product Hardware Platforms
Explanation of Callouts

The Siebel product line includes the following mobile applications:

  1. Siebel Remote and Mobile Web Client. Server software and a disconnected client that is fully functional. These applications provide transaction routing, data synchronization, and store and forward messaging capabilities.
  2. Oracle's Siebel Handheld. A disconnected client that is fully functional and includes data filtering, data synchronization, and store and forward messaging capabilities.
  3. Oracle's Siebel Wireless. Siebel Industry Applications that Oracle delivers to a client browser that connects to a Siebel Server through a wireless network.

Mobile Product Components and Client Devices That Siebel Remote Supports

Table 3 describes the mobile product components and client devices that Siebel Remote supports.

Table 3. Mobile Product Components and Client Devices That Siebel Remote Supports
Product Group
Server Components
Client Component
Supported Client Devices

Siebel Remote

Oracle supports the following server components:

  • Siebel Remote
  • Store and Forward Messaging

Siebel Mobile Web Client

Oracle supports the following client devices:

  • Desktop PCs
  • Laptop PCs
  • Tablet PCs

Siebel Handheld

Oracle supports the following server components:

  • Handheld Synchronization Object Manager
  • Store and Forward Messaging

Siebel Handheld Client

Windows Mobile Devices

Siebel Wireless

Oracle supports the following server components:

  • Wireless Object Manager

Client Browser

Any mobile device that runs a supported client browser, including wireless devices and handheld devices.

Mobile Products That Siebel Business Applications Support

Table 4 describes mobile products that Siebel Business Applications support.

Table 4. Mobile Products That Siebel Business Applications Support
Product Group
Supported Application
Reference

Siebel Remote

Siebel Remote supports almost all Siebel CRM applications.

You can use the following reference sources:

  • Siebel Remote and Replication Manager Administration Guide
  • Siebel Store-and-Forward Messaging Guide for Mobile Web Client

Siebel Handheld

Siebel Handheld supports the following applications:

  • Siebel Sales
  • Siebel Field Service
  • Siebel Consumer Goods
  • Siebel eMedical
  • Siebel ePharma

You can use the following reference sources:

  • Siebel Sales Handheld Guide
  • Siebel Service Handheld Guide
  • Siebel Consumer Goods Handheld Guide
  • Siebel Medical Handheld Guide
  • Siebel Pharma Handheld Guide
  • Siebel Store-and-Forward Messaging Guide for Handheld

Siebel Wireless

Siebel Wireless supports the following applications:

  • Siebel Sales
  • Siebel Field Service
  • Siebel Partner Relationship Management

You can use Siebel Wireless Administration Guide.

Tablet Personal Computers That Siebel Remote Supports

Siebel Remote support for tablet personal computers includes the full functionality that Siebel CRM supports, including special functions, such as signature capture, and personalized content delivery (PCD).

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