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Setting the Polling Interval

It is recommended that you change the Database Polling Interval that the Server Request Processor uses.

To set the polling interval

  1. Log in to the Siebel application with administrator privileges.
  2. Navigate to the Administration - Server Configuration screen, Servers, and then the Components view.
  3. In the Components list, choose Server Request Processor.
  4. Scroll down, click the child Parameters list, and then click Hidden.
  5. In the Parameter list, choose Database Polling Interval, and then change the value from 10 to 1.

    This parameter determines how long Siebel CRM waits before the Server Request Processor polls the database to determine if the server queue includes a new report request. Siebel CRM also updates the Value on Restart and Default Values.

  6. Restart the Siebel Server.

    You can also use the srvrmgr command-line interface to restart the Server Request Processor.

    For more information about setting the server component parameters, and restarting the Siebel Server and server components, see Siebel System Administration Guide.

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