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About Managing Forgotten Passwords

This topic describes how to manage forgotten passwords. If a user who has previously self-registered on a Siebel customer or partner application forgets his or her password, then the user can get a new password by clicking the Forgot Your Password? link in the login dialog box.

NOTE:  Forgot Your Password? is a default feature of Siebel customer and partner applications, but it is available only if you implement LDAP or ADSI security adapter authentication. To implement similar functionality in a Web SSO environment, you are responsible for configuring the functionality in your external authentication application, in your user directory, and in your security adapter. Consult your third-party vendor documentation for information about performing these tasks.

You can optionally configure the Forgot Your Password? feature in a number of ways:

For additional information about managing forgotten passwords, see also the following topics:

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