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Java Requirements for Using High Interactivity

This topic describes in detail the Java requirements for deploying Siebel Business Applications using high interactivity. For more information about the deployment modes, see About User Interface Deployment Options for Siebel Web Clients.

Configuring Automatic JRE Downloads

Java Runtime Environment (JRE) is required to access certain features when using high interactivity. Supported JRE versions are described in the Certifications application on My Oracle Support. Because not all users of Siebel Business Applications using high interactivity require such features, the browser health check treats the JRE as a recommendation rather than a requirement, by default. Determine whether the JRE is required for your deployment. For more information about the browser health check, see Using the Browser Health Check.

To make sure that client computers connecting to a Siebel application using high interactivity, such as Siebel Call Center, have the correct version of the JRE installed, specify a value for the Application Object Manager component parameter JREDownloadUrl (alias JREDownloadUrl). You specify a URL value for this parameter to automatically download an ActiveX download file (CAB file), which installs the JRE version to the client computer, if the JRE version is not installed already. To find the correct URL value to use as the parameter, see

http://www.oracle.com/technetwork/java/javase/downloads

For information about the requirements to allow the distribution of CAB files in a Siebel environment, see ActiveX Requirements for Using High Interactivity.

Java Applets Distributed for High Interactivity

Table 16 lists the Java applets distributed and used with Siebel Web clients using high interactivity. All of these controls are signed, except where noted.

Uninstalling Java Controls

If any Java controls that have been downloaded to a user's computer are no longer needed, then you can uninstall them by deleting them from the Temporary Internet Files directory. This directory is located in a location similar to the following:

C:\Documents and Settings\username\Local Settings\Temporary Internet Files

where username represents the Microsoft Windows login for the applicable user.