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CSSBCServiceRequest Class

This topic describes the CSSBCServiceRequest class. It includes the following topics:

• Dependencies and Limitations

The CSSBCServiceRequest class supports service requests. It supports special functionality that resides in the Service Request module that tracks service data, such as determining warranty coverage and calculating commit time. A service request uses a lifecycle that begins with an Open status and ends with a Closed status. The user updates this status. The state model can guide the user in setting this status.

The CSSBCBase Class class is the parent of this class.

The following topics describe business component user properties that can reference the CSSBCServiceRequest class:

• Allowing Users to Update Closed Service Requests
• Setting the Field Created Date to the Saved Date

For more information about the methods that the CSSBCServiceRequest class can reference, see Methods That the CSSBCBase Class Can Reference.