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Specifying Activities to Synchronize for Siebel Handheld

The Update Status To Synchronized Types user property determines the types of activities that Siebel CRM updates during handheld synchronization. It uses the following format:

,type1,type2,typeN,

where:

• type identifies an activity type.

For example, assume you set the Update Status To Synchronized user property to Y and the Update Status To Synchronized Types to the following value:

,Account Call,Professional Call,Attendee Call,

In this example, Siebel CRM updates the Status fields to Synchronized for activities of type Account Call, Professional Call, and Attendee Call.

A comma must prefix and suffix each activity type. For more information, see How This Book Describes the User Property Format.

You must also set the Update Status To Synchronized user property to Y. For more information, see Updating the Synchronization Status for Activities.

An activity with the Status field set to Synchronized in a Siebel Industry Application is read-only in the Activities view.

Siebel CRM supports this user property in the CSSBCFINSActivity class but not in subclasses of this class.

You can configure Siebel CRM to deactivate this user property or modify the value for it, but not to create a new instance of it.