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Siebel Developer's Reference > Siebel Templates for Employee Applications > Specialized Employee Templates > Dashboard TemplateThe Applet Dashboard template uses the CCAppletDashboard.swt file. It defines a lightweight version of the dashboard applet that displays the customer context in a call center application. It supports three rows. Each of these rows can include up to four columns. It displays labels above fields. You can use ID 211 to map a button that closes the dashboard. Figure 71 includes an example of this template. This template uses the following structure: Table 103 lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders. |
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