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When the Communications Management component group is enabled, the Communications Outbound Manager component is started automatically. For any computer on which you do not want to run Communications Outbound Manager, configure the Siebel Server to not start it.
Communications Outbound Manager is a batch-mode server component. It relies on the services of the Server Request Broker and Server Request Processor server components. These components must be running on the Siebel Server for communication requests to dispatch successfully.
As a batch-mode component, Communications Outbound Manager is subject to requirements. For more information, see Synchronizing Batch-Mode Server Components. For more information about configuring, starting, and stopping Siebel Server components, see Siebel System Administration Guide.
For more information about monitoring communication requests and server requests, see Monitoring Outbound Communication Requests and Monitoring Outbound Communication Requests as Server Requests.
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