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Siebel eService Administration Guide Addendum for Industry Applications > Siebel Public Sector eService > Managing Applications > Resuming the Submission of ApplicationsCitizens can access their saved applications to finish entering data and to submit the applications to an agency for processing. They can access these saved applications by using the case ID link or the My Applications view. Using the Case ID LinkWhen citizens save an application, the Save Successful dialog box appears showing a case ID link for the application. They can add the case ID link for the saved application to their bookmarks, or they can copy this link to another application, such as a Microsoft Word document. Later, they can access this case ID link to resume application submission. Although you can access the case ID link to change data in an application that you already submitted to an agency, your changes have no effect because you cannot resubmit that application to the agency. For information about revising and resubmitting a rejected application, see Revising Rejected Applications. NOTE: When citizens use the case ID link to resume submission of an application, they do not enter login credentials to access a Siebel Public Sector eService Web site. Consequently, for security reasons, customer deployments can exclude the case ID link in the Save Successful dialog box. To resume the submission of an application by using the case ID link
Using the My Applications ViewCitizens can access the My Applications view to see applications with a Status field value of Saved. They can open these saved applications to resume application submission. To resume the submission of an application by using My Applications view
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