2 Understanding JD Edwards EnterpriseOne In-Memory Sales Advisor

This chapter contains the following topics:

2.1 The JD Edwards EnterpriseOne In-Memory Sales Advisor Solution Overview

The JD Edwards EnterpriseOne In-Memory Sales Advisor solution supports items in any industry that needs visibility to sales opportunities. The JD Edwards EnterpriseOne In-Memory Sales Advisor solution integrates with other JD Edwards EnterpriseOne systems from Oracle to create a complete supply chain solution.

The JD Edwards EnterpriseOne In-Memory Sales Advisor solution for Oracle Engineered Systems combines the hardware of Oracle with the application layers of JD Edwards EnterpriseOne providing unprecedented speed to gather, aggregate, and summarize real-time customer, product, and sales information.

Oracle Engineered Systems are the building blocks of integrated compute, storage, and network components designed to provide an out-of-the-box platform for a broad range of enterprise application workloads such as JD Edwards EnterpriseOne. When you run the JD Edwards EnterpriseOne In-Memory Sales Advisor solution on Oracle's Engineered Systems, you acquire quick access to information when entering sales orders. Running the JD Edwards EnterpriseOne In-Memory Sales Advisor solution on Oracle Engineered Systems enables extremely fast in-memory processing of your data.

In-memory processing means that your system can store huge amounts of data in the random access memory (RAM) of the Oracle Engineered Systems instead of in a standard database. The in-memory storage of data as you run your processes enables fast processing and fast return of process results so that you can immediately view the impact to sales orders. Because you store data in-memory, access to the data is much faster than table fetches to a standard table each time that you work with sales orders.

The JD Edwards EnterpriseOne In-Memory Sales Advisor solution enables faster decision making based on summarized large volumes of data within JD Edwards EnterpriseOne.

2.1.1 Benefits

The JD Edwards EnterpriseOne In-Memory Sales Advisor solution drives operational improvements that help you manage sales opportunities, improve customer service, and increase profits.

The following table categorizes the benefits of using the JD Edwards EnterpriseOne In-Memory Sales Advisor solution by feature:

Feature Benefit
Dynamic Product Suggestions
  • Reduce setup and maintenance by taking advantage of existing functionality and dynamically evaluating large volumes of current and historical sales order records.

  • Generate higher customer satisfaction by making recommendations based on the context of the current order, quickly reference previous orders, and address needs while on the phone with the customer.

  • Increase top line revenue by recommending cross sell item, up-sell item, and order level opportunities; which enables you to sell larger quantities, sell additional items, and provide the best available prices and discounts to your customer.

  • Drive revenue by offering additional incentives for the customer to increase their order quantity through visibility of free goods associated with the higher purchase quantity.
Order Profit Display
  • Drive revenue by monitoring order and customer profit margins.

  • Ensure profit margins by leveraging the existing profit margin information for each product on the sales order and visually displaying the data in the current order chart during order capture.

  • Ensure profitability by retrieving and displaying data in the profit history chart, which shows how the current order compares to the customer's previous orders.
Supply Monitor
  • Provide real-time monitoring for supply and demand.

  • Provide visibility to priority ranking while capturing the order enables proactive communication with the customer.
Profitability Simulation
  • Provide insight into revenue and profit drivers to improve executive decision making for product pricing and reduce the risk of incorrect pricing.

  • Increase visibility into the factors that drive revenue and profit and make more informed decisions on future pricing and sales.

  • Improve decision making by simulating changing cost and price conditions along with forecasted demand and sales history, to immediately view the impacts.

  • Enable you to save the "what if" simulations to inquire upon at a later date and use as a reference for decisions that were made. You could rerun saved simulations to compare planned to actual results.

  • Enable you to run and analyze simulations for a variety of changing conditions quickly without the need to create batch applications or custom reports.

2.2 Limitations of JD Edwards EnterpriseOne In-Memory Sales Advisor

When working with the JD Edwards EnterpriseOne In-Memory Sales Advisor solution, you must use the Sales Order Entry program (P42101).