You use Oracle Communications Billing and Revenue Management (BRM) Business Operations Center to create, schedule, and view the results of the following operations:
Billing: Finds accounts that need to be billed; calculates the balance due for each bill unit in the accounts, including all usage and cycle fees; and creates a bill for the balance due.
Collecting payments: Collects the balance due for accounts that use payment card (credit or debit card) or direct debit payment methods.
Invoicing: Generates invoices that list the events that were charged for and the customer's total account balance.
Generating general ledger reports: Generates general ledger reports to collect general ledger data for general ledger accounts.
Synchronizing product catalogs: Synchronizes the catalogs stored in the BRM server with updated values from customers.
Refunding payments: Finds accounts that have refund items, and makes online refund transactions.
Tracking business trends: Shows business trends based on data generated by the preceding operations.
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The following table lists the user roles that provide access to Business Operations Center functionality. A user's role determines what tasks the user can perform in Business Operations Center.
Role | Description |
---|---|
BOC Super Admin |
|
Operations Billing Admin |
|
Operations View |
|
Operations Finance Admin |
|
Finance View |
|
Operations Pricing Sync Admin |
|