Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Document Revision History

1 Getting Started with Business Operations Center

• About Using Browser Commands with Business Operations Center
• About Roles

2 Configuring Business Operations

• Running Billing
• Collecting Payments
• Generating Invoices
• Generating General Ledger Reports
• Synchronizing Product Catalogs
• Refunding Payments
• Creating a Blackout Period
  • Deleting a Blackout Period

3 Searching for and Sorting Jobs

• Searching for Any Type of Job
• Searching for and Sorting Completed Jobs
• Searching for Jobs in the Timeline

4 Viewing Jobs

• Viewing Job Details
  • Viewing All Jobs Scheduled to Run Today and Tomorrow
• Viewing Job Results
  • Viewing All Jobs Completed Yesterday and Today
• Viewing Information about Failed Jobs
  • Viewing Details of Failed Jobs
  • Viewing All Jobs That Did Not Run or That Failed in the Last 24 Hours
• Viewing Jobs in the Timeline
  • Viewing Details of a Job in the Timeline

5 Managing Failed Jobs and Transactions

• Rerunning Failed Jobs
• Exporting Failure Reports
• Solving Failed BRM-Initiated Payment Transactions
  • Resolving Failed Credit Card Transactions
  • Resolving Payment Failures due to Issues in the Payment Clearing House
  • Resolving Payment Failures due to Loss of Connection between BRM and the Payment Clearing House

6 Editing Jobs

• Editing a Job from the Jobs Page
• Editing Jobs from the Job Timeline

7 Deactivating, Reactivating, and Deleting Jobs

• Deactivating a Job
  • Deactivating a Job from the Jobs Page
  • Deactivating a Job from the Timeline
• Reactivating a Job
  • Reactivating a Job from the Jobs Page
  • Reactivating a Job from the Timeline
• Deleting a Job
  • Deleting a Job from the Jobs Page
  • Deleting a Job from the Timeline

8 Changing the Time and Date of BRM

• Changing the BRM System Time and Date

9 Viewing Business Trends