5.3 Creating Sealed Email Replies

Using the integrated email applications, you can create sealed replies to unsealed emails, and you can reply to sealed emails to create sealed email threads.

This section covers the following topics:

• Creating a Sealed Reply to an Unsealed Message

• Replying to a Sealed Email

5.3.1 Creating a Sealed Reply to an Unsealed Message

Rights: To create a sealed reply to an unsealed email message, you need the Seal right. See "About Rights".

Use the following procedure to create a sealed reply to an unsealed email message:

1. In your email application, click the Reply button.

2. In the message creation window, make sure that the Seal on Send button is in the pressed down position.

3. Write your reply and go to send it in the usual way. You will be asked to select a sealing context before the reply is sent.

5.3.2 Replying to a Sealed Email

Rights: To reply to a sealed email, you need the Reply right or the Reply Tracked right. To save changes that you make to a sealed email, you need the Reseal right. See "About Rights".

Use the following procedure to reply to a sealed email (that is, an email with a sealed attachment):

1. In your email application, open the sealed email attachment.

2. Click the Oracle IRM Reply button or Reply to All button.

3. In the document application that is opened, write your reply.

   The original sealed text will be visible in the document application, and will be indented, as will the text of any subsequent sealed replies.

4. Choose one of the following options:

   • To save the reply text and send it immediately, click the Send Now button.

   • To save the reply text and attach it to an outgoing email, ready for sending later, click the Save and Attach button.

The reply will be sealed to the same context as the original sealed email.