Holding, Releasing, and Reviewing Orders

This chapter provides an overview of order holds and releases, lists a prerequisite, and discusses how to:

Click to jump to parent topicUnderstanding Order Holds and Releases

In some circumstances, it is necessary to hold a customer's order. For example, you might place a customer's order on hold for credit reasons. Once the credit issue has been resolved, you use order releases to return the order to the processing cycle or to initiate the sales order process. Or, if you have held a blanket or quote order, you can create sales orders by releasing the blanket order or the quote order.

When the system places an order on hold, the order is taken out of the processing cycle. When you release an order, you return it to the order processing cycle.

Click to jump to parent topicPrerequisite

Set up order hold information, including user passwords.

See Setting Up Order Hold Information.

Click to jump to parent topicHolding Orders

This section provides an overview of holding orders, and discusses how to set processing options for Batch Credit Hold (R42542).

Click to jump to top of pageClick to jump to parent topicUnderstanding Holding Orders

During order entry, the system can evaluate orders in a variety of ways, including order hold information. When you enable order hold processing, the system evaluates order information to determine whether to place an order on hold. If the system determines the order should be on hold, it issues an order hold warning to the user prior to processing the order.

The system can perform credit checking when you enter an order and can place an order on credit hold. Occasionally you might need to verify a customer's credit limits against existing sales orders and place the orders on credit hold. You can use the Batch Credit Hold program (R42542) to hold existing sales orders that are beyond credit limits. You must set the Highest Next Status processing option for the system to review sales orders with multiple lines at different statuses. If all sales order detail lines are at a status lower than or equal to the value that you enter in this processing option, the entire sales order is put on credit hold.

For example, a sales order includes line one with a Next Status of 590 and line two with a Next Status of 540. You entered 560 in the Highest Next Status processing option. Therefore, the order is not put on hold because the status of line one is higher than the value in the processing option.

Click to jump to top of pageClick to jump to parent topicSetting Processing Options for Batch Credit Hold (R42542)

Processing options enable you to specify the default processing for programs and reports.

For programs, you can specify options such as the default values for specific transactions, whether fields appear on a form, and the version of the program that you want to run.

For reports, processing options enable you to specify the information that appears on reports. For example, you set a processing option to include the fiscal year or the number of aging days on a report.

Do not modify JD Edwards EnterpriseOne demo versions, which are identified by ZJDE or XJDE prefixes. Copy these versions or create new versions to change any values, including the version number, version title, prompting options, security, and processing options.

You access the processing options using batch versions.

Defaults

1. Status Code - From

Enter a code user-defined code (UDC) (40/AT) to specify the beginning status code range that the system uses to select orders for batch credit hold. You must use a status that has been set up in UDC table (40/AT) of the order activity rules. The combination of Status Code - From and Status Code - To must be a valid combination of last status and next status in the Order Activity Rule table for the order type and the line type that you are processing.

2. Status Code - To

Enter a code (UDC 40/AT) to specify the status code range that the system uses to select orders for batch credit hold. You must use a status that has been set up in UDC table (40/AT) of the order activity rules. The combination of Status Code - From and Status Code - To must be a valid last status and next status combination in the Order Activity Rule table for the order type and the line type that you are processing.

3. Based On Status

Specify whether the Last Status field or Next Status field is used to determine which orders are processed. Values are:

1: Select orders whose Last Status value falls within the Status Code From and Status Code To processing option values.

2: Select orders using the Next Status value.

4. Override Next Status

Enter a code (UDC 40/AT) to indicate the next step in the order process. The UDC that you specify (40/AT) must have been set up in the order activity rules based on the order type and the line type that you are using. The override status is another allowed step in the batch credit hold process and is optional. The combination of the beginning status and the override next status must be a valid last status and next status combination in the Order Activity Rules table.

5. Prevent Next Status Update

Specify whether to prevent the system from the updating the next status from the order activity rules. The code that you specify (UDC 40/AT) must have been set up in the order activity rules based on the order type and the line type that you are using. Values are:

Blank: Update the next status from the existing order activity rules.

1: Prevent the system from updating the next status.

6. Highest Next Status

Enter a code (UDC 40/AT) to indicate the highest next status that sales order detail lines can have for the system to apply a credit hold to the sales order. Next statuses greater than this value will not be evaluated for credit holds.

7. Hold Orders Code

Enter a code (UDC 42/HC) that the system uses to automatically compare the credit limit that you set up for the customer in Customer Master Information against the order and any outstanding balances in accounts receivable. You define the conditions that the system uses to place orders on hold in Order Hold Information (P42090) and attach those conditions to a hold code. You must specify the hold code in this processing option to activate order hold processing.

Click to jump to parent topicReleasing Held Orders

This section provides an overview of order releases, lists prerequisites, and discusses how to:

Click to jump to top of pageClick to jump to parent topicUnderstanding Order Releases

You might have orders on hold for several reasons. For example, you might hold orders that do not meet margin requirements, or that exceed a customer's credit limit. When an order is on hold, it must be released back into the processing cycle for any additional processing to take place. This is accomplished using the Release Backorders Online (P42117) or Release Backorders (R42118) batch programs.

The system can withhold an order or order line from the processing cycle if you do not have the quantity to fill the order or order line. This type of hold is a backorder. When an order or order line is placed on backorder, you must release backorders into the processing cycle when inventory becomes available.

If you have activated the JDESOENTRY workflow process, the system processes the order through order hold checking. After you click OK to accept the order, the system checks the processing options for hold codes and compares the order against the order hold information.

If the system puts the order on hold, an email message is sent to the address book number defined in the hold code as the person responsible. This message indicates that the order is on hold. The person responsible for releasing the orders can use the work center to review messages sent during the workflow process and to access the orders to release. When the order is released, an email message is sent to the salesperson, defined in the commission fields, as well as the sold to number, indicating that the order is being processed.

You release an order to return it to the processing cycle. For example, if you enter an order for a customer who has exceeded their credit limit, the system places the order on hold. When the customer makes a payment, their credit status changes and their orders can be filled. However, the system does not process this customer's orders until you release them. You must have appropriate security access to release an order.

You can place a variety of holds on an order, including:

You can release items and orders for customers as many times as necessary. You can print the Print Held Sales Order report (R42640) to review all sales orders that are on hold.

To speed up the order release process, you can select and release orders based on the parent address book number.

Additionally, you can use Batch Release Credit Holds (R42550) to release sales orders on credit hold. The program releases sales orders based on the pick date and customer credit limit. When the customer submits a payment to satisfy outstanding invoices, and has a credit balance to apply towards the existing sales order, the program reviews sales order detail lines by pick date. The program releases sales orders from hold using the earliest pick date on the order detail line.

See Setting Up Branch Sales Markups.

Click to jump to top of pageClick to jump to parent topicPrerequisites

Verify that you have set up status codes and order activity rules for additional types of orders.

Verify that you have set up the line types related to credit orders and direct ship orders.

See Setting Up Order Line Types.

Click to jump to top of pageClick to jump to parent topicForms Used to Release Held Orders

Form Name

FormID

Navigation

Usage

Work With Held Orders

W43070A

Additional Order Processes (G4212), Release Holds

Review and select orders on hold.

Password Confirmation

W43070B

Select an order and select Release from the Row menu on Work With Held Orders.

Enter a password to release the held order.

Click to jump to top of pageClick to jump to parent topicSetting Processing Options for Release Holds (P43070)

Processing options enable you to specify the default processing for programs and reports.

Defaults

Although processing options are set up during JD Edwards EnterpriseOne implementation, you can change processing options each time you run a program.

1. Order Type

Enter the UDC value for the order type that you want to release.

2. Release Code

Enter the UDC value for the release code.

Display

Although processing options are set up during system implementation, you can change processing options each time you run a program.

1. Display Sales Orders or Purchase Orders

Specify whether the system displays sales orders or purchase orders. Values are:

Blank: Display purchase orders.

1: Display sales orders.

2. Display Previously Released Orders

Enter Y to display previously released orders.

Versions

Although processing options are set up during system implementation, you can change processing options each time you run a program.

1. Sales Order Entry (P4210)

Enter the version for the Sales Order Entry program. If you leave this processing option blank, the system uses ZJDE0001.

2. Purchase Order Entry (P4310)

Enter the version for the Purchase Order Entry program. If you leave this processing option blank, the system uses ZJDE0001.

3. Print Pick Slip (R42520)

Enter the version for the Print Pick Slip program. If you leave this processing option blank, the system uses ZJDE0001.

4. Ship and Debit (R45100)

Enter the version for the Ship and Debit program. If you leave this processing option blank, the system uses ZJDE0001.

5. Manufacturing Work Order (P48013)

Enter the version for the Manufacturing Work Order program. If you leave this processing option blank, the system uses ZJDE0001. This processing option is applicable to release of sales orders only.

Process

Although processing options are set up during system implementation, you can change processing options each time you run a program.

1. Automatic Printing of Pick Slip

Specify whether the system automatically prints pick slips. Values are:

Blank: Do not print pick slips.

1: Automatically print pick slips.

2. Release Status Code of Work Order

Enter the UDC value for the status of the work order.

3. Ship and Debit Processing

Specify the ship and debit processing mode. Values are:

Blank: Do not use R45100.

1: Use the subsystem mode.

2: Use the batch mode.

4. Parent or Ship To Credit Hold Release Processing (Sales Only)

Specify whether the system allows sales orders on credit hold to be released. Values are:

Blank: Do not allow a parent or ship to credit hold release.

1: Allow parent or ship to credit hold release.

Note. This processing option is available for sales order credit held orders only.

Warehouse

Although processing options are set up during system implementation, you can change processing options each time you run a program.

1. Request Processing Mode

Specify the pick request processing mode. Values are:

Blank: Do not indicate a pick request.

1: Generate requests only.

2: Generate requests and process using the subsystem.

2. Processing Pick Requests

If you are processing pick requests using the subsystem, enter the version of the P46171 program that you want to use.

3. Override Next Status

Enter the next status to override sales order lines for which requests have been generated.

Prepayment

Although processing options are set up during system implementation, you can change processing options each time you run a program.

1. Release Authorization Hold and Advance Prepayment Status

Enter the UDC value for the hold code.

2. Release Settlement Hold and Advance Prepayment Status

Enter the UDC value for the hold code.

Click to jump to top of pageClick to jump to parent topicReleasing Orders on Hold

Access the Work With Held Orders form.

Person Responsible

Enter the address book number of the person who is responsible for reviewing and releasing orders placed on hold.

Supplier/Customer

Enter a second, 30-character description, remark, or explanation.

Parent Number

Enter the address book number of the parent company. The system uses this number to associate a particular address with a parent company or location. Any value that you enter in this field updates the Address Organizational Structure Master table (F0150) for the blank structure type. This address number must exist in the Address Book Master table (F0101) for validation purposes. Examples of address book records that have a parent number include subsidiaries with parent companies, branches with a home office, or job sites with a general contractor.

Ship To

Enter the address number of the location to which you want to ship this order. The address book provides default values for customer address, including street, city, state, zip code, and country.

Click to jump to top of pageClick to jump to parent topicReleasing Credit Holds in a Batch

You can release orders on credit hold using Batch Release Credit Holds (R42550). The Batch Release Credit Holds program releases sales orders held in the Held Orders table (F4209) and removes the order hold code on the order in the Sales Order Header File table (F4201) based on customer credit limit and amount due.

Enter BV in the Fast Path. Enter R42550 in the Batch Application field on Work with Batch Versions – Available Versions.

Click to jump to top of pageClick to jump to parent topicSetting Processing Options for Batch Release Credit Holds (R42550)

Processing options enable you to specify the default processing for programs and reports.

Defaults

Although processing options are set up during JD Edwards EnterpriseOne implementation, you can change processing options each time you run a program.

Status Code - From

(Future use) Specify the beginning status code range that the system uses to select orders. You must use a status that has been set up in UDC table (40/AT) of the order activity rules. The combination of Status Code - From and Status Code - To must be a valid combination of last status and next status in the Order Activity Rule table for the order type and the line type that you are processing.

Status Code - To

(Future use) Specify the status code range that the system uses to select orders. You must use a status that has been set up in UDCs table (40/AT) of the order activity rules. The combination of Status Code - From and Status Code - To must be a valid last status and next status combination in the Order Activity Rule table for the order type and the line type that you are processing.

Based On Status

(Future use) Specify whether the system selects the Sales Order Detail table according to the last status or next status. Values are:

1: Select according to last status.

2: Select according to next status.

Release Code

Enter a UDC (40/RC). to indicate the identifier of the party responsible for releasing held orders. When the held order is released, the program updates this value to the F4209 table.

Credit Hold Code

Enter a UDC (42/HC) that identifies why an order was placed on hold (for example, credit, budget, or margin standards were exceeded).

Proof or Final mode

(Future use) Specify whether the system runs in proof or final mode. Values are:

Blank: Run in proof mode.

1: Run in final mode.

Print

Although processing options are set up during JD Edwards EnterpriseOne implementation, you can change processing options each time you run a program.

Print Amounts

Specify whether the system prints financial amounts on the report. Values are:

Blank: Print financial amounts on the report.

1: Do not print the financial amounts on the report.

Click to jump to parent topicReleasing Backorders

This section provides an overview of backorder releases and discusses how to:

Click to jump to top of pageClick to jump to parent topicUnderstanding Backorder Releases

The system can withhold an order or order line from the processing cycle if you do not have the quantity to fill the order or order line. This type of hold is a backorder. You release backorders when inventory becomes available. When releasing backorders, you can enter a quantity that is greater than the backordered amount.

The system updates these tables with these amounts:

If the payment instrument type for the sales order is cash, the system does not update the Customer Master table.

You can locate backorder information for a specific customer, item, or order before you release a backorder.

Note. If you configure the grid sequence in either of the backorder release forms and you set the display processing options to display only those backorders that can be completely filled, you should set up the other grid sequence in the same manner to be consistent.

Releasing Backorders in a Batch

You can release multiple backorders at one time using the Backorder Release and Report program (R42118). When inventory becomes available, the system releases backorders until the available inventory is completely committed.

The system automatically establishes the order in which backorders are filled. By default, the system fills the quantity for the order with the earliest date first. To fill an order based on the priority code that you set up in customer billing instructions, you can create an alternative version of the Backorder Release and Report program and edit the data sequence values. This version fills orders by priority codes first, and then fills orders by request date.

If you use the JD Edwards EnterpriseOne Demand Scheduling Execution system from Oracle, the report displays the Promised Delivery Time (RSDT) information on the report in a column labeled Date/Time.

Click to jump to top of pageClick to jump to parent topicForms Used to Release Backorders Online

Form Name

FormID

Navigation

Usage

Work With Backorders

W42117M

Additional Order Processes (G4212), Release Backorders - Online

Review and select backorders on hold.

Release Backorders - Online - Release Backorders

W42117I

Locate the backorders to release and select Release Shown Rows from the Form menu on Work With Backorders.

Release all orders displayed. Release a single backorder.

Click to jump to top of pageClick to jump to parent topicSetting Processing Options for Release Backorders – Online (P42117)

Processing options enable you to specify the default processing for programs and reports.

Defaults

Although processing options are set up during system implementation, you can change processing options each time you run a program.

1. Next Status for Released Orders

Specify the line status to be used as the next status on released orders. You must use a status that has been set up in UDC table (40/AT) of the order activity rules based on the order type and the line type combination.

Note. If you do not enter a status or enter an invalid status, the system does not update the order status.

Display

Although processing options are set up during system implementation, you can change processing options each time you run a program.

1. Total Fill Only

Specify whether the system displays all lines or only lines that can be totally filled. This option only works when you search by item number. Values are:

Blank: Display all lines.

1: Display only lines that can be totally filled.

2. Kit Components

Specify whether the system displays kit components. Values are:

Blank: Do not display kit components in backorder release.

1: Display kit components in backorder release.

Note. If kit components are displayed, kit balancing is turned off and you can release components separate from the total kit.

3. Held Orders

Specify whether the system displays held orders on the Backorder Release Revisions form. Values are:

Blank: Do not display held orders.

1: Display held orders.

4. Next Status to Select

Specify a code from UDC 40/AT that indicates the next step in the order flow of the line type.

Edits

Although processing options are set up during system implementation, you can change processing options each time you run a program.

1. Enter Allowed Lot Status Group to validate

Enter the allowed lot status group to validate. During sales order processing, the system validates the non-blank lot status codes against the user-defined status code values. If the non-blank lot status codes exist in the Allowed Lot Status table (F41081), the system treats the user-defined lot status codes as blank and the on-hold item continue through the sales order process.

Process

Although processing options are set up during system implementation, you can change processing options each time you run a program.

1. Backorder Quantity as Available Quantity

Specify whether the backorder quantity is added to the quantity available. Values are:

Blank: Do not add the backorder quantity to the available quantity.

1: Add the backorder quantity to the quantity available.

2. Commitments

Specify whether the system calls the Commitment program to hard-commit released orders to inventory locations. Values are:

Blank: Do not call the Commitment program and only soft commit orders that are released.

1: Do call the Commitment program to hard-commit released orders to inventory locations.

Note. If you release amounts over the quantity available, the order may be backordered again.

3. Release when Quantity to Ship Exceeds Backordered Quantity

Specify whether the system allows the release of amounts that are greater than the original quantity. Values are:

Blank: Do not allow the release of amounts that are greater than the original quantity.

1: Allow the release of amounts that are greater than the original backordered quantity.

4. Zero On-Hand Quantity

Specify whether the system allows the release of orders when the on-hand quantity is zero. Values are:

Blank: Do not allow the release when the on-hand quantity is zero.

1: Do allow the release of orders when the on-hand quantity is zero.

Note. This processing option can cause inventory levels to negative quantities, which affects average costing.

5. Cost Update

Specify whether the system updates release order with the current costs. This processing option enables you to update costs for items that might have changed costs during the interval between the placement of the order and release of the backordered amounts. Values are:

Blank: Do not update the costs.

1: Update released orders with the current costs.

Note. The system does not change sale price.

6. Ship and Debit Processing

Specify whether the system uses the subsystem, batch, or normal processing to identify and adjust ship and debit agreements when you run the Backorder Release program. Values are:

Blank: Use normal processing.

1: Use the subsystem.

2: Use batch processing (R45100).

Order Holds

These processing options specify credit check and partial order hold codes.

1. Credit Check Hold Code

Enter a value that has been set up in UDC (42/HC). Use this processing option to identify the credit hold code that the system uses to automatically compare the credit limit that you set up for the customer in Customer Master Information against the order and any outstanding balances in accounts receivable. You define the conditions that the system uses to place orders on hold in Order Hold Information (P42090) and attach those conditions to a hold code. You must specify the hold code in this processing option to activate order hold processing.

2. Partial Order Hold Code

Enter a value that has been set up in UDC (42/HC). Use this processing option to identify the code that the system uses to hold an entire order if quantity is not available to fill an order detail line. You must enter the partial order hold code for backorder release to release the hold when the order is completely filled. The system can then release and remove the hold according to information in the Customer Billing Instructions, Item Master Information, Item Branch/Plant Information, and Branch/Plant Constants forms. If you do not enter a correct partial hold code, the backorder release does not release the held order.

Print

These processing options specify whether the system automatically prints pick slips or invoices.

1. Automatic Print

Specify whether the system automatically prints invoices. Values are:

Blank: Do not print invoices or pick slips.

1: Print pick slips automatically.

2: Print invoices automatically.

Note. Use the processing option on the Versions tab to indicate a specific version of Print Pick Slips (R42520) or Print Invoices (R42565).

Versions

These processing options specify the versions of these programs that the system uses.

1. Sales Order Entry (P4210)

Specify the version of the Sales Order Entry program that you want to use to review orders when you select Sales Detail from the Row menu.

2. Customer Service Inquiry (P4210)

Specify the version of Customer Service Inquiry (P4210) that you want to use to review orders when you select Customer Service Inquiry from the Form menu.

3. Item Availability (P41202)

Specify the version of Item Availability (P41202) that you want to use to review item information when you select Item Availability from the Form menu.

4. Subsystem Print Invoice (R42565)

Specify the version of Invoice Print (R42565) that is set up for subsystem processing. Use this processing option if you generate invoices through the subsystem.

Note. To use this processing option, you must enter 2 in the Automatic Print processing option on the Print tab to automatically print invoices for the Backorder Release program.

5. Subsystem Print Pickslip (R42520)

Specify the version of Print Pick Slip (R42520) that is set up for subsystem processing. Use this processing option if you generate invoices through the subsystem.

Note. To use this processing option, you must enter 1 in the Automatic Print processing option on the Print tab to automatically print pick slips for the Backorder Release program.

6. Ship and Debit (R45100)

Specify the version of subsystem or batch processing (R45100) that the system uses to identify and adjust ship and debit agreements when you run the Backorder Release program.

Warehouse

These processing options specify how the JD Edwards EnterpriseOne Warehouse Management system picks requests.

1. Request Processing Mode

Specify whether the system creates a pick request in JD Edwards EnterpriseOne Warehouse Management and processes the request through the subsystem. Values are:

Blank: Do not generate pick requests.

1: Create a pick request in JD Edwards EnterpriseOne Warehouse Management.

2: Create a pick request, then process the request through the subsystem in JD Edwards EnterpriseOne Warehouse Management.

A pick request is used to process a suggestion to pick the inventory for an order from a particular location.

2. Subsystem Print Pick Request

Specify the version of Print Pick Request (P46171) that is set up for subsystem processing. Use this processing option if you generate warehouse management pick requests through the subsystem.

3. Override Next Status

Enter a UDC (40/AT) to define an alternative status in the order process. This must be set up in the order activity rules based on the order type and the line type combination. The combination of the beginning status and the override status must be a valid last status and next status combination in the Order Activity Rules table.

Click to jump to top of pageClick to jump to parent topicReleasing Backorders Online

Access the Work With Backorders form.

If you use JD Edwards EnterpriseOne Demand Scheduling Execution, when you release the backorder, the system displays the information for the requested delivery time of the order, as well as the scheduled pick time. This information enables you to release the product based on a date and time.

Click to jump to top of pageClick to jump to parent topicReleasing Backorders in a Batch

Select Additional Order Processes menu (G4212), Release Backorders - Batch.

Click to jump to top of pageClick to jump to parent topicSetting Processing Options for Backorder Release and Report (R42118)

Processing options enable you to specify the default processing for programs and reports.

Defaults

These processing options determine default values, such as the document type, that the Backorder Release and Report program (R42118) uses when other values are not entered for the transaction.

1. Next Status for Released Orders

Specify the line status to be used as the next status on released orders. You must use a status that has been set up in UDC table (40/AT) of the order activity rules based on the order type and the line type combination.

Note. If you do not enter a status or enter an invalid status, the system does not update the order status.

Edits

Although processing options are set up during system implementation, you can change processing options each time you run a program.

1. Enter Allowed Lot Status Group to validate

Enter the allowed lot status group to validate. During sales order processing, the system validates the non-blank lot status codes against the user-defined status code values. If the non-blank lot status codes exist in the F41081 table, the system treats the user-defined lot status codes as blank and the on-hold item continues through the sales order process.

Process

These processing options control whether the Sales Order Entry program (P4210):

1. Proof or Final Mode

Specify if you want to run the backorder release report in proof or final mode. Values are:

Blank: Run in proof mode so no changes are made to any sales order lines and no backorders are filled. The proof mode only displays the sales order lines you have enough inventory to fill.

1: Run in final mode so the program updates and fills backordered lines.

2. Backorder Quantity as Available Quantity

Specify whether the system add the backorder quantity to the quantity available. This option gives you more quantity available to fill orders. Values are:

Blank: Do not include the backorder quantity in the quantity available.

1: Include the backorder quantity in the quantity available.

3. Commitments

Specify whether the system calls the Commitment program to hard-commit released orders to inventory locations. Values are:

Blank: Do not call the commit program and only soft commits orders that are released.

1: Call the Commitment program to hard-commit released orders to inventory locations.

Note. If you release amounts over the quantity available, the order may be backordered again.

4. Release when Quantity to Ship Exceeds Backordered Quantity

Specify whether system allows the release of orders when the quantity on hand is zero. Values are:

Blank: Do not allow the release of orders when the quantity on hand is zero.

1: Allow the release of orders when the quantity on hand is zero.

Note. This option can drive inventory levels to negative quantities, which affects average costing.

5. Cost Update

Specify whether the system updates released orders with the current costs. This option enables you to update costs for items that might have changed costs during the interval between the placement of the order and release of the backordered amounts. Values are:

Blank: Do not update costs.

1: Update released orders with the current costs.

Note. The system does not change sale price.

6. Ship and Debit Processing

Specify the processing method used to identify and adjust ship and debit agreements when you run the Backorder Release program. Values are:

Blank: Do not use subsystem or batch processing.

1: Use the subsystem.

2 Use batch processing (R45100).

Order Holds

These processing options activate order hold processing. You must specify the hold code in any of these processing options to activate order hold processing. You set up hold parameters in Hold Order Constants (P42090). Multiple hold codes might result in multiple holds for a single order. You must release the sales order from all holds before the system processes the order.

1. Credit Check Hold Code

Specify the credit hold code that the system uses to automatically compare the credit limit that you set up for the customer in Customer Master Information against the order and any outstanding balances in accounts receivable.

You define the conditions that the system uses to place orders on hold in Order Hold Information (P42090) and attach those conditions to a hold code.

You must specify the hold code in this processing option to activate order hold processing.

You must enter a value that has been set up in UDC (42/HC).

2. Partial Order Hold Code

Specify the code that the system uses to hold an entire order if quantity is not available to fill an order detail line. You must enter the partial order hold code for backorder release to release the hold when the order is completely filled. The system can then release and remove the hold according to information in the Customer Billing Instructions, Item Master Information, Item Branch/Plant Information, and Branch/Plant Constants forms. If you do not enter a correct partial hold code, the backorder release does not release the held order.

Enter a value that has been set up in UDC (42/HC).

Print

These processing options indicate whether the system prints order information for those orders that can be completely filled, orders that are on hold, or components of kits.

1. Total Fill Orders

Specify whether the system prints only the lines that can be totally filled or all lines. Values are:

Blank: Print all lines.

1: Print only the lines that can be totally filled.

2. Print Held Orders

Specify whether the system prints held orders and allows the release of the held orders. Values are:

Blank: Do not print held orders.

1: Print held orders and allow the release of the held orders.

3. Print Kit Component Lines

Specify whether the system prints kit components in a backorder release. Values are:

Blank: Do not print kit components.

1: Print kit components in a backorder release.

Note. If kit components are displayed, kit balancing is turned off and you can release components separate from the total kit.

Versions

These processing options determine the version that the system uses during backorder release processing. If you leave a processing option blank, the system uses the ZJDE0001 version.

1. Subsystem Print Invoice (R42565)

Specify the version of Invoice Print (R42565) that is set up to generate invoices through subsystem processing.

2. Subsystem Print Pickslip (R42520)

Specify the version of Print Pick Slip (R42520) that is set up to generate pick slips through subsystem processing.

3. Ship and Debit (R45100)

Specify the version of subsystem processing (R45100) that the system uses to identify and adjust ship and debit agreements when you run the Backorder Release program.

Warehousing

These processing options are used in conjunction with JD Edwards EnterpriseOne Warehouse Management. If you use JD Edwards EnterpriseOne Warehouse Management, you can specify the mode for pick request processing, the version of Print Pick Request (R46171), and the override next status value.

1. Request Processing Mode

Specify whether the system generates pick requests and then processes the request through the subsystem. A pick request is used to process a suggestion to pick the inventory for an order from a particular location. If you leave this processing option blank, the system does not generate pick requests. Values are:

Blank: Do not generate pick requests.

1: Generate pick requests only.

2: Generate pick requests and then process the request through the subsystem.

2. Subsystem Print Pick Request

Specify the version of Print Pick Request (P4617) that is set up for subsystem processing, if you generate warehouse management pick requests through the subsystem.

3. Override Next Status

Enter an alternative step in the order process, by specifying a UDC (40/AT) that has been set up in the order activity rules based on the order type and the line type combination. The combination of the beginning status and the override status must be a valid last status and next status combination in the Order Activity Rules table.

Click to jump to parent topicReleasing Blanket Orders

This section provides an overview of blanket order release and discusses how to:

Click to jump to top of pageClick to jump to parent topicUnderstanding Blanket Order Release

You can create sales orders for customers with blanket orders or quotes. You use the Release Blankets program (P420111) to manually deduct item quantities from a blanket order. The system creates a sales order for the quantity that you specify. The system maintains any remaining balance on the blanket order for future orders. The system also indicates when the sales order quantity exceeds the blanket order quantity.

The system consolidates order lines based on sold to, branch/plant, and currency code information. The order numbers that a user enters can be consolidated in the same way as the system-generated sales orders. For example, if you select multiple records to release and enter a new order number for the first record only, the system consolidates the orders.

When you release a blanket order, you can specify the sales order number when you verify the release date and quantity. The system checks the order number and line type combinations for duplicates. If duplicates are found, the system stops processing the order and displays an error message that the document number already exists. You must assign a unique number to the order before the system processes the sales order. If you do not enter an order number, the system generates the sales order number.

The system lets you release single or multiple blanket orders automatically or manually, and you can specify whether a blanket order is selected by default in the event that multiple blankets meet the identification criteria.

If there are multiple blanket orders for a customer, such as orders received using electronic purchase orders (EDI 850 orders), you can ensure that the system automatically identifies a sales order blanket to be released. To reduce the chances of multiple blankets meeting the processing criteria, you can process blanket orders based on these values:

You can release multiple blanket orders at one time and release the full item quantity in each blanket order without verifying the release quantity and date or specifying a sales order number. To do so, select Release Full Quantity from the Row menu. The system generates a sales order for the full quantity and assigns a sales order number through the Next Number Revisions program (P0002).

If you are using the Customer Self-Service version of the Sales Blanket Order Release program, you can partially release quantities from multiple blanket orders and from multiple lines on blanket orders provided that you have set the appropriate processing options. When the system creates the sales orders, you can review each sales order number that results. You can also cancel a single line that has been released (as opposed to having to cancel all of the lines that have been released).

To create a sales order from a blanket order, you must use the unit of measure from the original blanket order. If the units of measure in the sales order do not match the units of measure in the blanket order, the system does not initiate blanket order release.

See Entering Blanket Orders.

Click to jump to top of pageClick to jump to parent topicForms Used to Release a Blanket Order

Form Name

FormID

Navigation

Usage

Work With Order Blanket Release

W420111B

Additional Order Processes (G4212), Release Blankets

Review and select blanket orders.

Release all orders by selecting rows and then selecting Release Full Qty (Quantity) from the Row menu.

Blanket Order Revisions

W420111A

Select a Blanket Order on Work With Order Blanket Release and click Select.

Release the selected blanket order.

Click to jump to top of pageClick to jump to parent topicSetting Processing Options for Sales Blanket Order Release (P420111)

Processing options enable you to specify the default processing for programs and reports.

Default

Although processing options are set up during system implementation, you can change processing options each time you run a program.

1. Order Type

(Required) Enter the code (UDC 00/DT) for the order type that you want to select.

2. Outgoing Document Type

(Required) Enter the code (UDC 00/DT) for the outgoing document type.

3. Line Number Increment

(Optional) Specify the increment that is used to determine new order line numbers in the event that an order line must be split. For example, if order line 1 must be split, and you enter 1 in this option, the system creates the new line using line number 2.

Version

Enter the version for each application. If left blank, the system uses ZJDE0001.

1. Sales Order Entry

Enter the version of the Sales Order Entry (P4210) program to use for releasing blanket orders.

2. Customer Service Inquiry

Enter the version of the Customer Service Inquiry (P4210) program to use for releasing blanket orders.

Customer Self Service

Although processing options are set up during system implementation, you can change processing options each time you run a program.

1. Customer Self-Service Functionality

Specify whether the system activates the Customer Self-Service functionality. Values are:

Blank: Bypass the Customer Self-Service functionality.

1: Activate Customer Self-Service functionality.

2. Organization Structure Type

Enter the structure type to display addresses for that structure type, or leave blank to display all related addresses.

3. Customer Cross Reference Type

Enter a code (UDC 41/DT) for the customer cross-reference type.

4. Display/Hide Change button

Specify whether the system displays the change button. Values are:

Blank: Hide the change button.

1: Display the change button.

Click to jump to top of pageClick to jump to parent topicReleasing a Blanket Order

Access the Blanket Order Revisions form.

When you release a blanket order, you might receive these errors:

Release Quantity

Specify the quantity to release from the open order quantity. This quantity reduces the open order quantity on the original blanket order.

Request Date

Specify the requested date that should be applied to the released line during sales order generation.

New Order Number

(Optional) Specify an order number to be used. This order number becomes the generated sales order's number after the sales order generation.

Click to jump to parent topicReleasing a Quote Order

This section provides an overview of quote order release, and discusses how to release quote orders.

Click to jump to top of pageClick to jump to parent topicUnderstanding Quote Order Release

You release a quote order in the same manner that you release a blanket order; you use the Release Blankets program (P420111) to release any of the items on a quote order and to create a sales order. If you release only part of the quantity or some of the items on the quote order, the system maintains the balance remaining on the original quote order. The next time that you display the quote order, you see the adjusted quantity.

If you have more than one order for the same customer and item, all orders appear on the Work With Order Blanket Release form. The quantity fields do not contain values. You must enter the quantity for the appropriate order.

When you release a quote order, you can specify the sales order number when you verify the release date and quantity. The system checks the order number and document type combinations for duplicates. If duplicates are found, the system stops processing the order and displays an error message that the document number already exists. You must assign a unique order number to the order before the system processes the sales order. If you do not enter a unique order number, the system generates the sales order number.

The system consolidates order lines based on sold to, branch/plant, and currency code information. The order numbers that a user enters can be consolidated in the same way as the system-generated sales orders. For example, if you select multiple records to release and enter a new order number for the first record only, the system consolidates the orders.

If you have created a quote order and the customer authorizes the purchase of the quoted items, you can use the quote to create a sales order. You use this method to create a sales order that reflects all or most of the quantities and items on a quote order.

You can release multiple quote orders at one time by selecting Release Full Quantity from the Row menu of the Work With Order Blanket Release form.

The system releases the full item quantity in each quote order and attempts to consolidate multiple order selections to a single order if possible. To create a sales order from a quote order, you must use the unit of measure in the original quote order. If the unit of measure in the sales order does not match the unit of measure in the quote order, the system does not initiate quote order release. To generate the sales order select SO (Sales Order) Generation from the Form menu.

Click to jump to top of pageClick to jump to parent topicForms Used to Release a Quote Order

Form Name

FormID

Navigation

Usage

Work With Order Blanket Release

W420111B

Additional Order Processes (G4212), Release Quotes

Review and select quote orders.

Release all orders by selecting Release Full Qty (Quantity) from the Row menu.

Generate a sales order from a quote by selecting a record and then selecting SO Generation from the Form menu.

Blanket Order Revisions

W420111A

Select a record and click Select to release a quote order.

Release the selected quote order.

Click to jump to top of pageClick to jump to parent topicReleasing Quote Orders

Access the Blanket Order Revisions form.

Click to jump to parent topicReviewing Item Information

This section provides an overview of sales order duplication, lists a prerequisite, and discusses how to:

See Also

Locating Quantity Information

Locating Item Information

Click to jump to top of pageClick to jump to parent topicUnderstanding Sales Order Duplication

You can streamline sales order entry by copying both header and detail information and adding it to a new sales order. Or, to send the same order to another ship to address or invoice another sold to address, you can copy only the detail information and change the header ship to or sold to information.

Depending on how the processing options are set, this information can differ between the original and the duplicate sales order:

The order number for the duplicate sales order is always different from the original order.

You can copy item information to sales orders from any sales order entry program (P4210). For example, you can set up the duplication processing options for the Blanket Order version of Sales Order Entry so that when you copy order and line information from a blanket order, the system creates a new sales order.

Click to jump to top of pageClick to jump to parent topicPrerequisite

Before you duplicate a sales order, verify that you have activated the duplication processing option for Sales Order Entry (P4210) for new document types or statuses.

Click to jump to top of pageClick to jump to parent topicForms Used to Work with Item Information

Form Name

FormID

Navigation

Usage

Customer Service Inquiry

W4210E

Sales Order Inquiries (G42112), Customer Service

Copy both header and detail information from an existing sales order to a new sales order.

Update Sales Order - Header First - Manage Existing Order

W42101C

Sales Order Processing (G4211), Update Sales Order - Header First

Click Copy or Convert to copy both header and detail information from an existing sales order to a new sales order.

Check Price and Availability

W4074C

Sales Order Inquiries (G42112), Advanced Check Price & Availability

Check price and availability.

Work With Price and Availability

W41261A

Sales Order Inquiries (G42112), Standard Check Price & Availability

Review standard price adjustment information, such as inventory pricing rules.

Work With Item Availability

W41202A

Sales Order Inquiries (G42112), Summary Availability

Review quantity information and determine current and future inventory needs.

Detail Availability

W41202C

Select Detail Avail (availability) from the Row menu on Work With Item Availability.

Review how availability is calculated for each branch/plant.

Work With Supply and Demand

W4021B

Sales Order Inquiries (G42112), Supply/Demand

Review supply and demand information.

Click to jump to top of pageClick to jump to parent topicSetting Processing Options for Check Price and Availability (P4074)

Processing options enable you to specify the default processing for programs and reports.

Preference

Although processing options are set up during system implementation, you can change processing options each time that you run a program.

1. Version

Enter a version of Sales Order Entry (P4210). This controls the preference profile. If left blank, ZJDE0001 is used.

2. Allow Price History of a Receipt line with associated landed cost, to be updated

Use this processing option when price history entries for receipts are updated from the Price Review application (P40G200). The system supports the option to disallow updates of price history entries for receipts, when the receipt has associated landed cost entries. Values are:

0: Allow update of price history entries for receipt lines with associated landed cost entries. This is the default value.

1: Disallow update of price history entries for receipt lines with associated landed cost entries.

Click to jump to top of pageClick to jump to parent topicReviewing Standard Price and Availability Information

Access the Work With Price and Availability form.

The system calculates item availability and quantity information based on the options that you select for the branch/plant.

To obtain quantity cost-break information, check the Work With Price and Availability form for a sales order detail line.

Contract Pricing

Click this option to search for contract prices.

Lvl (level)

Enter an alphanumeric code that determines the sequence in which the system displays the rules within the pricing group. You define levels when you set up the pricing groups.

Up to Qty (up to quantity)

Enter the volume or quantity breaks commonly used in pricing tables. If the quantity on the first level of a rule is 5, then the pricing logic on this level applies only to sales of five or fewer items. If the quantity in the next level is 10, then the pricing logic applies to sales of 6 through 10 items. A value of 99,999,999 indicates all quantities.

Override Unit Price

Enter a price. Any price that you enter here overrides all other rules or prices.

Factor

Enter the discount that the system uses when it calculates the price of an item attached to this inventory pricing rule. Discounts can be expressed as multipliers, additional amounts, or deductible amounts. For example, a 10 percent discount would be expressed as .90. You can use the same factor for markups over cost. For example, a 10 percent markup would be expressed as 1.10.

Type

Enter a code that indicates whether the factor value is a multiplier (percent) or an additional/deductible cash amount ($) when applied to an order's price.

Contract Flag

Enter a code that indicates a special pricing relationship between the item and one or more of the customers. The inventory pricing rule code for a contract is the item number. Values are:

Blank: No contract.

C: Contract price.

If you indicate that a pricing type is a contract, you must enter the quantity that may be sold at this contract price and the contract number, if there is one.

You must also attach the contract pricing rule to the customer or customer group for the rule to become effective.

Click to jump to top of pageClick to jump to parent topicSetting Processing Options for Item Availability (P41202)

Processing options enable you to specify the default processing for programs and reports.

Versions

These processing options enable you to specify the versions for various programs that you access from the Item Availability program (P41202). Versions control how the system processes and displays information. Therefore, you might need to set the processing option to meet the company's specific needs.

1. Item Master

Enter the version that the system uses when you access the Item Master program (P4101). If you leave this processing option blank, the system uses version ZJDE0001.

2. Item Notes

Enter the version that the system uses when you access the Item Notes program (P40163). If you leave this processing option blank, the system uses version ZJDE0001.

3. Item Search

Enter the version that the system uses when you access the Item Search program (P41200). If you leave this processing option blank, the system uses version ZJDE0001.

4. Purchase Order Inquiry

Enter the version that the system uses when you access the Purchase Order Inquiry program (P430301). If you leave this processing option blank, the system uses version ZJDE0001.

5. Customer Service Inquiry

Enter the version that the system uses when you access the Customer Service Inquiry (Misc. Windows) program (P42045). If you leave this processing option blank, the system uses version ZJDE0001.

6. Open Work Orders

Enter the version that the system uses when you access the Open Work Orders program (R31400). If you leave this processing option blank, the system uses version ZJDE0001.

7. Supply and Demand

Enter the version that the system uses when you access the Supply and Demand Inquiry program (P4021). If you leave this processing option blank, the system uses version ZJDE0001.

8. Bill of Material

Enter the version that the system uses when you access the Bill of Material Inquiry program (P30200). If you leave this processing option blank, the system uses version ZJDE0001.

9. Lot Availability

Enter the version that the system uses when you access the Lot Master Availability program (P41280). If you leave this processing option blank, the system uses version ZJDE0001.

10. Item Ledger

Enter the version that the system uses when you access the Item Ledger Inquiry (CARDEX) program (P4111). If you leave this processing option blank, the system uses version ZJDE0001.

11. Branch/Plant Item Information

Enter the version that the system uses when you access the Branch/Plant Constants program (P41001). If you leave this processing option blank, the system uses version ZJDE0001.

12. Location Master

Enter the version that the system uses when you access the Location Master program (P4100). If you leave this processing option blank, the system uses version ZJDE0001.

13. Item Location Information

Enter the version that the system uses when you access the Item Location Type program (P41023). If you leave this processing option blank, the system uses version ZJDE0001.

Display

These processing options enable you to specify whether the system displays certain types of information and how the system calculates certain information.

1. Grade Information

Specify whether the system displays grade information. Values are:

Blank: Do not display grade information.

1: Display grade information.

2. Potency Information

Specify whether the system displays potency information. Values are:

Blank: Do not display potency information.

1: Display potency information.

3. Quality Management

Specify whether the system displays information from the JD Edwards EnterpriseOne Quality Management system from Oracle. Values are:

Blank: Do not display quality management information.

1: Display quality management information.

4. Quantity - Primary Units of Measure

Specify whether the system displays quantity information in primary units of measure. Values are:

Blank: Do not display quantities in primary units of measure.

1: Display quantities in primary units of measure.

5. Truncate/Round

Specify the manner in which the system truncates or rounds the information in the detail area. Values are:

Blank: Round the information in the detail area. The system uses normal mathematical rounding. For example, with no display decimals specified, 2.3 remains 2 and 2.6 is rounded up to 3.

1: Truncate the information in the grid. The system always removes additional positions. For example, with no display decimals specified, 2.3 and 2.6 are both truncated to 2.

2: Round up the information in the grid. The system always rounds to the next higher number. For example, with no display decimals specified, 2.3 and 2.6 are both rounded up to 3.

6. Customer Self-Service

Specify whether the system uses the standard mode or customer self-service functionality. Values are:

Blank: Bypass customer self-service functionality and to use the standard mode.

1: Activate customer self-service functionality.

Lot Options

These processing options enable you to specify whether the system displays fields for advanced lot processing and to specify the default date for calculating the number of days until a lot expires.

1. Display Percent of Life Remaining

Enter a value to display the Percent of Life Remaining field. If you leave this blank, the system does not display the Percent of Life Remaining field.

2. Display Number of Days Remaining

Enter a code to display the Number of Days Remaining field. If you leave this blank, the system does not display the Number of Days Remaining field.

3. Calculation Date

Enter a date that the system uses to calculate the remaining number of days until a lot expires. If you leave this field blank, the system uses today's date.

Click to jump to top of pageClick to jump to parent topicLocating Quantity Information

Access the Work With Item Availability form.

Complete the fields on the Item Availability and Additional Selections 1 tab before you click Find.

If you used JD Edwards EnterpriseOne Advanced Pricing from Oracle to set up prices for item and customer combinations, use the Check Price and Availability program (P4074) to locate information about the pricing and availability of specific inventory items that are sold to specific customers or that are part of customer group and item group combinations. This program displays information from the Item Location table and the Price by Customer table (F4208).

Grade Range

Enter a user-defined code (UDC) (40/LG) that indicates the minimum grade that is acceptable for an item.

The system displays a warning message if you try to purchase or issue items with grades that do not meet the minimum grade acceptable. The system does not allow you to sell items with grades that do not meet the minimum acceptable level.

Potency Range

Enter a number that indicates the minimum potency or percentage of active ingredients acceptable for an item.

The system displays a warning message if you try to purchase or issue items that do not meet the minimum acceptable potency. The system does not allow you to sell items that do not meet the minimum acceptable potency.

Summary Only

Select to display information that is summarized by item, company, currency code, and cost rule.

Clear this option, and the system displays individual receipt records.

Omit Zero Quantities

Select this option, and the system does not display information with zero on-hand quantities.

Clear to display information with zero on-hand quantities.

See Also

Locating Quantity Information

Click to jump to top of pageClick to jump to parent topicReviewing Availability Calculations

Access the Detail Availability form.

The system retrieves quantity information based on the item availability definition for the branch/plant.

Click to jump to top of pageClick to jump to parent topicSetting Processing Options for Supply and Demand Inquiry (P4021)

Processing options enable you to specify the default processing for programs and reports.

Process

Use these processing options to control processing for the Supply/Demand Inquiry program, such as which quantities and document types and which forecast and planning data are included in the inquiry.

1. Deduct Safety Stock From Available Quantity

Specify whether the system displays the safety stock line and decreases the safety stock from the available quantity. Values are:

Blank: Do not deduct safety stock.

1: Deduct safety stock.

2. Receipt Routing Quantities Considered As On Hand

Specify whether the system considers receipt routing quantities as on hand. Values are:

Blank: Do not consider quantities as on hand.

1: Consider quantities as on hand.

Quantity in Transit

Specify whether the system considers the Quantity in Transit part of the on-hand quantity. In a manufacturing environment, sometimes it is necessary to establish where stock is, in order to determine whether it is available for immediate use. Values are:

Blank: Display the Quantity in Transit for the appropriate date.

1: Include the Quantity in Transit in the on-hand inventory.

Quantity In Inspection

Specify whether the system considers the Quantity in Inspection part of the on-hand quantity. In a manufacturing environment, sometimes it is necessary to establish where stock is, in order to determine whether it is available for immediate use. Values are:

Blank: Display the Quantity in Inspection for the appropriate date.

1: Include the Quantity in Inspection in the on-hand inventory.

User Defined Quantity 1

Specify whether the system considers the User Defined Quantity 1 part of the on-hand quantity. This quantity is defined in the Update Operation 1 field on the Receipt Routing Definition form. In a manufacturing environment, sometimes it is necessary to establish where stock is in order to determine whether it is available for immediate use. Values are:

Blank: Display the User Defined Quantity 1 for the appropriate date.

1: Include the User Defined Quantity 1 in the on-hand inventory.

User Defined Quantity 2

Specify whether the system considers the User Defined Quantity 2 part of the on-hand quantity. This quantity is defined in the Update Operation 2 field on the Receipt Routing Definition form. In a manufacturing environment, sometimes it is necessary to establish where stock is in order to determine whether it is available for immediate use. Values are:

Blank: Display the User Defined Quantity 2 for the appropriate date.

1: Include the User Defined Quantity 2 in the on-hand inventory.

3. Supply/Demand Inclusion Rules

Enter the supply and demand inclusion rules version for the system to use. These rules define the order type, line type, and line status. Inclusion rule version is a UDC (40/RV) that identifies the version to use for processing. Enter an inclusion rule to use as the default value or select it from the Select User Define Code form.

4. Subtract Expired Lot Quantities

Specify whether the system deducts the expired lot quantities from the available quantity. Values are:

Blank: Do not reduce the available quantity.

1: Reduce the available quantity.

This processing option does not work with available to promise lines. If you select value 1 in this processing option, you must set the Available to Promise Line Flag processing option, under the Process 1 tab, to either blank or 2.

5. Enable Engineer to Order (ETO)

Specify whether the system enables ETO functionality. Values are:

Blank: Do not enable ETO functionality.

1: Enable ETO functionality.

6. Include Past Due Supply In Quantity Available

Specify if past due quantities are considered while calculating available quantity. Values are:

Blank: Do not include past due quantities.

1: Include past due quantities.

7. Rate Based Schedule Type

Enter a code (UDC 31/ST) to specify the rate-based schedule type for the system to display. Rate-based schedule type is a code that identifies the schedule type. Enter the type to use as the default value or select it from the Select User Define Code form. If you leave this field blank, the system does not display any rate-based schedules.

8. Include MPS/MRP/DRP Planned Orders (include master production schedule/material requirements planning/distribution requirements planning planned orders)

Specify whether the system displays planned orders from MPS/MRP/DRP generations. Values are:

Blank: Do not display planned orders.

1: Display planned orders.

9. Forecast Types (5 Types Maximum)

Specify which forecast types, up to five, that the system includes in the inquiry. If you leave this field blank, the system does not include any forecast records. Enter multiple forecasts as follows: To enter 01, 02, and BF, type 0102BF.

10. Days From Today To Include Forecast

Enter the number of days (+ or -) from the system date that you want the system to include forecast records. If you leave this field blank, the system uses the system date.

11. Exclude Bulk Items

Specify whether the system displays bulk stocking type records. Values are:

Blank: Display bulk stocking type records.

1: Do not display bulk stocking type records.

12. Include Past Due Rates as a supply

Specify whether the system considers open quantities from past due rate schedules as supply. When you enter 1 the system includes past due rate orders in the display. Values are:

Blank: Do not use open quantities from past due rate orders as supply.

1: Use open quantities from past due rate orders as a supply.

13. Forecast Start Date

Specify the Start Date. Values are:

Blank: Use the system date.

1: Use the start date of the current forecast period.

Note. If you enter a 1 the Enable Engineer to Order (ETO) processing option must be blank.

14. Lot Hold Codes (up to 5)

Specify the lots to be included in the calculation of on-hand inventory. You can enter a maximum of 5 lot hold codes (41/L). Values are:

Blank: Do not include held lots in calculation of on-hand inventory.

*: Include all held lots in calculation of on-hand inventory.

Display

Use these processing options to control how certain information appears on the Work With Supply and Demand form. For example, a processing option controls whether quantities appear after they are converted to standard potency.

1. Convert Quantities To Standard Potency

Specify whether the system converts quantities to the standard potency. Values are:

Blank: Do not convert the quantities.

1: Converts the quantities.

2. Display ATP Line (display available to promise line)

Specify whether the system displays an available to promise line, a cumulative available to promise line, or neither. Values are:

Blank: Do not display either line.

1: Display the available to promise line.

2: Display the cumulative available to promise line.

If you want to display the available to promise line (value 1) in this processing option, you cannot use the Display 3 tab, Reduce Expired Lot Quantities processing option.

3. Summarize All In Receipt Routing Steps

Specify whether the system summarizes all quantities for the In Receipt routing steps into one line. Values are:

Blank: Do not summarize.

1: Summarize the In Receipt routing steps.

4. Summarize Item Balance Quantity Records

Specify whether the system summarizes all the quantities in the item location records into one line. Values are:

Blank: Do not summarize.

1: Summarize all the quantities in the item location records.

5. Display Data In Window Mode

Specify whether the system displays the Supply & Demand Inquiry program (P4021) in the window format if called from another program. Values are:

Blank: Display the program in the full form format.

1: Display the program in the window format.

5. Summarize Pegging and Parts List Demand

Specify whether the system summarizes pegging and parts list demand. Values are:

Blank: Do not summarize.

1: Summarize the pegging and parts list demand.

Versions

Use these processing options to specify the version of each program that the system accesses. If you leave the option blank, the system uses the ZJDE0001 version of the program.

1. Purchase Order Entry (P4310)

Enter the version of the Purchase Order Entry program (P4311) that the system uses when called from Row and Form menus from the Work With Supply and Demand form. If you leave this field blank, the system uses the ZJDE0001 version of the Purchase Order Entry program.

Versions control how the Purchase Order Entry program displays information; therefore, you might need to set the processing options to specific versions to meet the company's needs.

2. Purchase Order Inquiry (P4310)

Enter the version of the Purchase Order Inquiry program (P430301) that the system uses when called from Row and Form menus from the Work With Supply and Demand form. If you leave this field blank, the system uses the ZJDE0001 version of the Purchase Order Inquiry program.

Versions control how the Purchase Order Inquiry program displays information; therefore, you might need to set the processing options to specific versions to meet the company's needs.

3. Sales Order Entry (P4210)

Enter the version of the Sales Order Entry program (P4210) that the system uses when called from Row and Form menus from the Work With Supply and Demand form. If you leave this field blank, the system uses the ZJDE0001 version of the Sales Order Entry program.

Versions control how the Sales Order Entry program displays information; therefore, you might need to set the processing options to specific versions to meet the company's needs.

4. Sales Order Inquiry (P4210)

Enter the version of the Sales Order Inquiry program (P42045) that the system uses when called from Row and Form menus from the Work With Supply and Demand form. If you leave this field blank, the system uses the ZJDE0001 version of the Sales Order Inquiry program.

Versions control how the Sales Order Inquiry program displays information; therefore, you might need to set the processing options to specific versions to meet the company's needs.

5. Scheduling Work Bench (P31225)

Enter the version of the Scheduling Workbench program (P31225) that the system uses when called from Row and Form menus from the Work With Supply and Demand form. If you leave this field blank, the system uses the ZJDE0001 version of the Scheduling Workbench program.

Versions control how the Scheduling Workbench program displays information; therefore, you might need to set the processing options to specific versions to meet the company's needs.

6. MPS/MRP/DRP Pegging Inquiry (P3412)

Enter the version of the MPS/MRP/DRP Pegging Inquiry program (P3412) that the system uses when called from Row and Form menus from the Work With Supply and Demand form. If you leave this field blank, the system uses the ZJDE0001 version of the Pegging Inquiry program.

Versions control how the Pegging Inquiry program displays information; therefore, you might need to set the processing options to specific versions to meet the company's needs.

7. MPS/MRP/DRP Time Series (P3413)

Enter the version of the MPS Time Series program (P3413) that the system uses when called from Row and Form menus from the Work With Supply and Demand form. If you leave this field blank, the system uses the ZJDE0001 version of the MPS Time Series program.

Versions control how the MPS Time Series program displays information; therefore, you might need to set the processing options to specific versions to meet the company's needs.

8. MPS/MRP/DRP Msg Detail (P3411) (master production scheduling/material requirements planning/distribution requirements planning message detail (P3411))

Enter the version of the MPS/MRP Detail Message Revisions program (P3411) that the system uses when called from Row and Form menus from the Work With Supply and Demand form. If you leave this field blank, the system uses the ZJDE0001 version of the MPS/MRP Detail Message Revisions program.

Versions control how the MPS/MRP Detail Message Revisions program displays information; therefore, you might need to set the processing options to specific versions to meet the company's needs.

9. Bill of Material Inquiry (P30200)

Enter the version of the Bill of Material Inquiry program (P30200) program that the system uses when called from Row and Form menus from the Work With Supply and Demand form. If you leave this field blank, the system uses the ZJDE0001 version of the Bill of Material Inquiry program.

Versions control how the Bill of Material Inquiry program displays information; therefore, you might need to set the processing options to specific versions to meet the company's needs.

10. Item Branch (P41026)

Enter the version of the Item Branch program (P41026) that the system uses when you access the program from Row and Form menus on the Work With Supply and Demand form. If you leave this option blank, the system uses the ZJDE0001 version of the Item Branch program. Versions control how the Item Branch program displays information.

11. Mfg WO Processing (P48013) (manufacturing work order processing (P48013))

Enter the version of the Manufacturing Work Order Processing program (P48013) that the system uses when called from Row and Form menus from the Work With Supply and Demand form. If you leave this field blank, the system uses the ZJDE0001 version of the Manufacturing Work Order Processing program.

Versions control how the Manufacturing Work Order Processing program displays information; therefore, you might need to set the processing options to specific versions to meet the company's needs.

12. Enter/Change Rate Schedule (P3109)

Enter the version of the Enter/Change Rate Schedule program (P3109) that the system uses when called from Row and Form menus from the Work With Supply and Demand form. If you leave this field blank, the system uses the ZJDE0001 version of the Enter/Change Rate Schedule program.

Versions control how the Enter/Change Rate Schedule program displays information; therefore, you might need to set the processing options to specific versions to meet the company's needs.

13. Item Availability (P41202)

Enter the version of the Item Availability program (P41202) that the system uses when called from Row and Form menus from the Work With Supply and Demand form. If you leave this field blank, the system uses the ZJDE0001 version of the Item Availability program.

Versions control how the Item Availability program displays information; therefore, you might need to set the processing options to specific versions to meet the company's needs.

Click to jump to top of pageClick to jump to parent topicReviewing Supply and Demand Information

Access the Work With Supply and Demand form.

The highlighted available-to-promise lines indicate the company's uncommitted available inventory. Available-to-promise inventory is available for sale or distribution within a specified period.

Click to jump to parent topicReviewing Customer and Sales Information

This section provides overviews of customer account information, sales order information, and sales ledger information, lists prerequisites, and discusses how to:

Country-specific functionality for reviewing sales order information exists for Argentina.

See Reviewing Sales Order Information for Argentina.

See Also

Working with Customer Ledger Information

Click to jump to top of pageClick to jump to parent topicUnderstanding Customer Account Information

You can use the Check Credit program (P42050) to review information about a customer's account and credit status. You can compare the customer's total accounts receivable and open orders to the customer's current credit limit assigned in the Customer Master table (F0301) to determine if the credit limit has been exceeded.

You can access this type of information:

Additionally, you can check credit at these levels:

If you do business with a company that operates in multiple lines of business, you can differentiate the customers based on product, division, or geography. When you perform credit checking at the Line of Business (LOB) level, you can define different default processing instructions for the same customer for different lines of business.

Click to jump to top of pageClick to jump to parent topicUnderstanding Sales Order Information

You use the Sales Order Entry program (P4210) to review sales order, customer, and item information in the Sales Order Detail File (F4211) or Sales Order History File (F42119) tables. The Sales Order Entry program enables you to review this information:

Note. Use * as a wildcard character in some fields, such as invoice number and item number, to have the system search on all values for the field. You can enter the first few letters or numbers of the item number followed by * to locate all items that start with the values that you enter. For example, if you enter 10*, the system displays all numbers that begin with 10.

Sales Orders in an "As If" Currency

Whether you enter a sales order in a domestic or foreign currency, you can review amounts as if they were entered in a specific currency. "As if" currency processing enables you to review sales orders as if they were entered in a currency other than the currency in which they were actually entered. For example, a Canadian company that enters a foreign currency sales order in the euro can review the sales order amounts as if they were entered in the Japanese yen (JPY) and then compare the JPY amounts to the domestic (CAD) and foreign (EUR) currency amounts.

One of the advantages of as if currency processing is that it does not impact disk space. The as if currency amounts are not written to a table; instead, they are stored in temporary memory. Although this has no impact on disk space, it can impact processing time.

To review sales order amounts in an as if currency, you must enter a default currency code and an exchange rate date in the processing options for the Customer Service Inquiry program (P4210). This activates the As If Currency field on the Customer Service Inquiry form.

The system retrieves the exchange rate from the Currency Exchange Rates table (F0015) and calculates the "as if" currency amounts based on the base (domestic) currency of the sales order. The "as if" currency amount that you review might not be the same amount as the actual invoice or receipt because of fluctuating exchange rates.

Click to jump to top of pageClick to jump to parent topicUnderstanding Sales Ledger Information

You can review sales ledger information for any orders that have been processed through the sales order process. Use sales ledger information to track sales orders and to determine when an order was entered or printed. You can also use this information for internal audit purposes.

The system writes information to the S.O. Detail Ledger File table (F42199) based on the order activity rules. You can determine at which point the system writes order information to the table through status codes. For example, you might want to record information to the table during sales order entry, invoicing, and sales update.

When you create a credit order from history, you retrieve the original order from the S.O. Detail Ledger File. You must specify a version of the Sales Ledger Inquiry in the processing options of the version of Sales Order Entry (P4210) that has been set up for credit orders.

Click to jump to top of pageClick to jump to parent topicPrerequisites

Before you use the Credit Check form, you must activate A/R - Line of Business processing in the Enhanced A/R Constants.

Before you access Work With Sales Ledger Inquiry form, verify that the correct status codes are set up to record an entry in the S.O. Detail Ledger File table (F42199).

Before you access the Work With Delivery Notes form, verify that the customer billing instructions for the customer are set up to print delivery notes and verify that the Delivery Notes Print program (R42535) has been run.

Click to jump to top of pageClick to jump to parent topicForms Used to Review Customer and Sales Information

Form Name

FormID

Navigation

Usage

Credit Check

W42050B

Sales Order Inquiries (G42112), Check Credit

Select a customer and click Select on Work with Customer Master.

Review information about a customer's account and credit status.

Work with Customer Ledger Inquiry

W03B2002A

Customer Invoice Entry (G03B11), Customer Ledger Inquiry

Review invoices and receipts or audit a customer's transaction history.

Standard Invoice Entry

W03B11A

Select a detail line and click Select on Work with Customer Ledger Inquiry.

Review information for a specific invoice.

Customer Service Inquiry

W4210E

Sales Order Inquiries (G42112), Customer Service

Review sales order, customer, and item information in the Sales Order Detail File (F4211) or Sales Order History File (F42119) tables.

Update Sales Order - Header First - Manage Existing Order

W42101C

Sales Order Processing (G4211), Update Sales Order - Header First

Review sales order, customer, and item information in the Sales Order Detail File (F4211) or Sales Order History File (F42119) tables.

Work With Sales Ledger Inquiry

W42025A

Sales Order Inquiries (G42112), Sales Ledger History Inquiry

Track sales orders and determine when an order was entered or printed.

Sales Ledger Detail

W42025B

On Work With Sales Ledger Inquiry, select a record and then select Sales Ledger Dtl (sales ledger detail) from the Row menu.

Review detail information for individual ledger items.

Work With Delivery Notes

W42290A

Sales Order Inquiries (G42112), Delivery Notes Inquiry

Delivery personnel can use delivery notes to compare what they deliver to what they have on the truck. Use this form to review information about items that are transported.

Click to jump to top of pageClick to jump to parent topicReviewing Customer Account Information

Access the Credit Check form.

Amount Due

Review the balance or amount due on an open invoice or voucher.

In the Address Book Master table (F0101), the amount due is a memo amount that the system uses to determine whether a particular order exceeds a credit limit.

Open Order Amount

Review the total amount of open orders for a supplier or customer. The system uses the list price from the Item Location (F41021) table, adjusted by the discount tables or any override price. You cannot override this amount.

Total Exposure

Review an amount of the total accumulated amount account receivables that is due and the total accumulated open order amounts for a given customer.

Credit Limit

Review the total amount that you allow the customer to spend on purchases before the system sends a workflow message. This is the value that the system uses throughout the credit management programs. The system maintains the credit limit at the customer (child) level, not at the parent level. The system sends workflow messages for customers over their credit limits. When you set up or change the credit limit, the system sends a workflow message to the credit manager, indicating that the change is pending approval. The system does not accept the change to the credit limit in the customer record until the credit manager approves the change.

Over Credit Limit

Review this field to determine the portion of a customer's total amount due that exceeds that customer's available credit limit.

See Also

Setting Up Customer Records for Multicurrency Processing

Click to jump to top of pageClick to jump to parent topicReviewing Sales Orders

Access the Customer Service Inquiry form.

From the Form and Row menus, you can select options to locate additional types of information that relate to sales orders, such as:

Click to jump to top of pageClick to jump to parent topicSetting Processing Options for Sales Ledger Inquiry (P42025)

Processing options enable you to specify the default processing for programs and reports.

Defaults

Use these processing options to specify the default values that the system uses.

Order Type

Enter S for Sales Order Processing documents. This is a code (UDC 00/DT) that identifies the type of document. This code also indicates the origin of the transaction. These are reserved document type codes for vouchers, invoices, receipts, and time sheets, all of which create automatic offset entries during the post program. (These entries are not self-balancing when you originally enter them.)

Status Code From

Enter a code (UDC 40/AT), indicating the next step in the order flow of the line type.

Status Code Thru

Enter a code (UDC 40/AT) that specifies what the next standard step is in the processing cycle for this order type. You set up the steps for the processing cycle on the Order Activity Rules form.

Credit Memo

These options are only in use if this application is called from Sales Order Entry (P4210), and the Select Order Row menu is used to select all the order lines for processing.

1. Enter the status code to select when retrieving credit orders

Enter a code (UDC 40/AT), specifying the last step in the processing cycle that this order line has successfully completed.

2. Enter '1' if the status code is based on the Last Status

Enter a code to identify which status codes that you want the system to use when it selects information to display on this screen. If you set up this code, the system retrieves it from the processing options.

Blank: Display all orders whose next status falls within this range.

1: Display all orders whose last status falls within this range.

Versions

These options are in use only when this application is not called from Sales Order Entry (P4210).

Credit Order Entry Version

Enter a version of the credit order entry (P4210) program. A version identifies a specific set of data selection and sequencing settings for the application. Versions may be named using any combination of alpha and numeric characters. Versions that begin with XJDE or ZJDE are set up in JD Edwards EnterpriseOne systems.

Sales Order Entry Version

Enter a version of the sales order entry (P4210) program. A version identifies a specific set of data selection and sequencing settings for the application. Versions may be named using any combination of alpha and numeric characters. Versions that begin with XJDE or ZJDE are set up in JD Edwards EnterpriseOne systems.

Click to jump to top of pageClick to jump to parent topicSetting Processing Options for Delivery Notes Inquiry (P42290)

Processing options enable you to specify the default processing for programs and reports.

Versions

Use these processing options to specify the default values that the system uses. A version is a user-defined set of specifications to control how applications and reports run. You use versions to group and save a set of user-defined processing option values and data selection and sequencing options. Interactive versions are associated with applications (usually as a menu selection). Batch versions are associated with batch jobs or reports. To run a batch process, you must select a version.

1. Customer Service Inquiry

Enter a version of the Sales Order Entry (P4210) program to utilize through Delivery Notes Inquiry.

2. Sales Ledger Inquiry

Enter a version of the sales ledger inquiry (P42025) program to utilize through Delivery Notes Inquiry.

Click to jump to parent topicReviewing Commission Information

This section provides an overview of commission information, lists prerequisites, and discusses how to:

Click to jump to top of pageClick to jump to parent topicUnderstanding Commission Information

You can set up the commission information to reflect the company's sales environment. You can assign multiple salespeople or sales groups to each customer. After you enter an order and run the Sales Update program (R42800), the system applies a calculated commission amount to the salesperson's address book number or the address book number of each salesperson in the sales group.

After the sales update, you can review commission information to ensure that the salespeople receive the correct amount. If necessary, you can modify existing information if you have proper security access.

Click to jump to top of pageClick to jump to parent topicPrerequisites

Before you complete the tasks in this section:

Click to jump to top of pageClick to jump to parent topicForms Used to Review Commission Information

Form Name

FormID

Navigation

Usage

Work With Commission Maintenance

W42120D

Commission/Royalty Management (G4223), Commission/Royalty Maintenance

Review and select commission records.

Commission Maintenance Revisions

W42120C

Select a commission record on Work With Commission Maintenance.

Review and revise commission information.

Customer Service Inquiry

W4210E

Sales Order Processing (G4211), Sales Order Detail

Locate and select sales orders for further review.

Update Sales Order - Header First - Manage Existing Order

W42101C

Sales Order Processing (G4211), Update Sales Order - Header First

Locate and select sales orders for further review.

Sales Order Detail Revisions

W4210A

Select a sales order and select Order, then SO Detail Revision (sales order detail revision) from the Row menu on Customer Service Inquiry.

Review detail information for a sales order.

Sales Order Header Commission Lookup

W42150A

Select Header Commissions from the Form menu on Sales Order Detail Revisions.

Review sales order commission information.

Sales Order Detail Commission Lookup

W42150B

Select a record and then select Detail Commissions from the Row menu on the Sales Order Detail Revisions form.

Review sales order commission information.

Commission Accruals Lookup

W42170A

Select a sales order and select Order, then Online Invoice from the Row menu on Customer Service Inquiry.

Select Commission Accruals from the Form menu on View Sales Order Invoices.

Review commission accruals for a sales order.

Click to jump to top of pageClick to jump to parent topicReviewing Sales Order Commission Information

Access the Sales Order Header Commission Look up form or the Sales Order Detail Commission Lookup form.

Flat Commission Amount

Review the value in this field to determine whether the employee receives a flat commission amount instead of a commission percentage. The per-unit amount must be populated to calculate commission amounts against the invoice, gross margin, or cost.

Per Unit Amount

Review the dollar amount per unit of the item.

Comm Code Type (commission code type)

Review this field to determine whether the system calculated commission using invoice amount or gross margin. No matter which item the system uses, you should consider an amount as the starting point in the commission calculation and apply loading factors, fixed costs, minimum margins, and so on.

Click to jump to top of pageClick to jump to parent topicReviewing Commission Accruals

Access the Commission Accruals Look up form.

Salesprsn Code (salesperson code)

Enter the standard for commission calculations, which requires a maximum of two salespersons and respective commission rates for each order line.

To create a commission liability for more than two salespersons, you can relate individuals or entities (for royalties) to a single order line. To do so, set up a sales/commission/salesperson code that represents not one but many salespersons in the related salesperson file. The system inserts this code in the billing instructions record for any customer or during sales order entry to create multiple commission records at the appropriate point in the order processing cycle (one record for each related salesperson).

Commission Percentage

Review the percentage of an order sales amount payable to the salesperson.

Flat Commission Amount

Review this value, which specifies a commission amount. If there is a value in this field, the employee received a flat commission amount instead of a commission percentage. The per-unit amount must be populated to calculate commission amounts against the invoice, gross margin, or cost.

Per Unit Amount

Review the dollar amount per unit of the item.

Comm Code Type (commission code type)

Review this field to determine whether the system calculated commission using invoice amount or gross margin. No matter which item the system uses, you should consider an amount as the starting point in the commission calculation and apply loading factors, fixed costs, minimum margins, and so on.

Line Amount

Review the total dollar value of the extended list price for the item on this line minus any applicable discounts.

Commission Amount

Review the value in this field. The system computes this dollar amount as a potential commission liability.

Based upon the sales amount at the order or line level, this amount might be the result of cost of sales, overhead load factor, minimum gross margin, and so on.

See Setting Up Commission Information.

Order Total

Review the cost of sales amount. The system subtracts this amount from the order sales amount to calculate the gross profit amount for this order.

Total Comm Amount (total commission amount)

Review the dollar amount computed by the system. This is a potential commission liability.

Based upon the sales amount at the order or line level, this amount might be the result of cost of sales, overhead load factor, minimum gross margin, and so on.

See Setting Up Commission Information.