18.9 Approve and Verify ASR Activation for Exalogic Machine Assets

This section contains the following topics:

18.9.1 Approve Exalogic Machine Assets in My Oracle Support

To approve Exalogic machine assets in My Oracle Support, complete the following steps:

  1. Log in to My Oracle Support.
  2. On the home page, click the More... tab, and click Settings.
  3. In the Settings left-hand section, click Pending ASR Activations.
  4. Select the Exalogic machine hardware component you want to activate and review the information on the ASR Activation – Asset screen, as shown in Figure 18-3. You may need to update information about your Exalogic machine, as required.

    Figure 18-3 ASR Activation - Asset Screen in My Oracle Support

    Description of Figure 18-3 follows
    Description of "Figure 18-3 ASR Activation - Asset Screen in My Oracle Support"
  5. Click Approve to complete activation.

    Note:

    An Exalogic machine asset must be in an active ASR state in My Oracle Support in order for Service Request autocreate to work.

18.9.2 View and Verify ASR Assets

To view and verify ASR assets (Exalogic machine components whose ASR is active), complete the following steps:

  1. On the standalone system where ASM Manager is running, run the following command to verify the status of your Exalogic machine assets:

    list_asset

    This command should list ASR assets in your Exalogic machine, including compute nodes and storage server heads.

  2. Log in to My Oracle Support. You must see the same set of ASR assets with their correct serial numbers.