17.17.1 Prerequisites for Using Oracle Services in Oracle Enterprise Manager Ops Center
The following are the prerequisites for using Oracle Services in Oracle Enterprise Manager Ops Center:
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Register your assets with My Oracle Support
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Register your user as a My Oracle Support user in order to have access to the My Oracle Support database
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Run Enterprise Manager Ops Center in Connected Mode
To access the database, your user must be registered as a My Oracle Support user. This is the same account that is used to access My Oracle Support at http://support.oracle.com.To register an Oracle.com account, go to https://myprofile.oracle.com/EndUser/faces/profile/createUser.jspx?tid=minimal&nextURL=https://support.oracle.com:443/CSP/ui/flash.html?login.
To determine if you are running in Connected Mode and have access to My Oracle Support, view the following connection icons in the upper right corner of the UI:
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World icon indicates Internet connection
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Shield icon indicates connectivity to the Oracle Knowledge Base
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Phone icon indicates the connection status to My Oracle Support Services
If the icons do not contain color, you are not connected. The following graphic shows how the icons appear when you are connected.
