Problem management in Enterprise Manager Ops Center comprises several components that are designed to work together to simplify managing problems for the hardware assets in your Exalogic machine. The components include monitoring rules, suggested actions, and tools to automate problem identification and resolution.
When monitoring is enabled, it is connected with a problem management and notification system. Monitoring includes a standard set of monitoring rules and attributes, many of which are editable. In addition, you can add custom monitoring attributes and alert conditions.
A new alert is generated every time an attribute does not meet a monitoring rule. When an attribute for a managed asset or sub-asset type does not meet a monitoring rule, an alert is generated and is displayed as a problem in the Message Center. If an attribute exceeds a monitoring rule and then later meets the rule, the alert is automatically cleared. If the attribute does not meet the rule again, a new alert is generated.
Note:
For more information about problem management in Enterprise Manager Ops Center, see the "Problem Management" topic in the User section in the Oracle Enterprise Manager Ops Center 11g documentation. This topic describes the following tasks:
Viewing unresolved problems
Viewing problem details
Assigning a problem
Acknowledging problems
Adding an annotation
Displaying an annotation
Using maintenance mode
Taking action on a problem
Marking a problem repaired
Closing a problem