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Oracle Advanced Scheduler User Guide
Contents
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Preface
Understanding Oracle Advanced Scheduler
- Overview of Oracle Advanced Scheduler
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- Key Features of Advanced Scheduler
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- How Advanced Scheduler Functionality Works
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- Advanced Scheduler Process Flow
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- Scheduling Process
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- Scheduling Preferences
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- Scheduling Modes Used by the Advanced Scheduler
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- Intelligent Mode
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- Window-to-Promise Mode
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- Assisted Mode
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- Methods for Running Advanced Scheduler
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- Autonomous Scheduler
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- Scheduling Based on Parts Availability
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- Calculating Travel Time and Distance
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- Costing Schedule Options
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- Releasing Work (Committing Tasks) to Technicians
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- Inspection and Preventive Maintenance
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- How Advanced Scheduler Relates to the E-Business Suite
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Using Oracle Advanced Scheduler
- Scheduling with Oracle Advanced Scheduler
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- Accessing the Schedule Task Window
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- Using the Schedule Task Window
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- Using Advanced Scheduler in the Dispatch Center
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- Using Additional Features of the Advanced Scheduler
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- Working With Tasks Durations Longer Than a Standard Shift
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- Working With Customer Confirmations
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- Scheduling With Access or After Hours Requirements
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- Defining Task Access Hours or After Hours Constraints for a Specific Task
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- Scheduling Tasks With Dependencies
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- Making Trip Adjustments
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- Optimizing Technician Schedules Across Trips
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- Understanding the Optimization Across Trips Functionality
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- Running the Optimization Across Trips Concurrent Program
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- Third Party Scheduling and Management
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- Specifying Resource Preference
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- Understanding Scheduling Considerations
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- Managing Third Party Tasks
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Windows and Navigation Paths
- Overview of Field Service Windows and Navigation Paths
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- Windows and Navigator Paths
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