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Oracle E-Business Suite Extensions for Oracle Endeca Integration and System Administration Guide
Release 12.1 V5
Part Number E37993-08
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Oracle Installed Base Extensions for Oracle Endeca

This chapter covers the following topics:

Overview

You can use Oracle Installed Base Extensions for Oracle Endeca to search and filter details such as Up-Sell and Cross-Sell opportunities, search by geographical location of Installed Base, and also search for customer products such as Model/Configuration. Oracle Installed Base Extensions displays the most critical data in a single location and drill down to get more detailed information enabling you to take action using that information. You use these dashboards to review and analyze data using key Performance Indicators (KPIs), performance evaluation metrics, charts, graphs, and tables.

You can search using Oracle Installed Base Extensions pages and Endeca Information Discovery (EID) design tools. These pages are hosted in an EID environment, and called from new container pages in EBS. In Oracle Installed Base Extensions for Oracle Endeca, the following region and pages enable search functions using Endeca Information Discovery integration:

Oracle Installed Base Extensions for Oracle Endeca User Interface and Integration

Item Instance Overview Page

The Item Instance Overview page enables you to search for all customer products by geography, get Up-sell and Cross-Sell opportunity details for Installed Base products, identify customer products belonging to a Model/Configuration and identify customer products by key attribute values. The page displays information and data graphically and in tabular format.

the picture is described in the document text

Region Components
Metrics Bar
  • No. of Items

  • No of Customer Products

  • No of Customers

  • Avg. Age of Products-Yrs

  • Up-Sell Target Count

  • Cross-Sell Target Count

Customer Products This tag cloud displays the distribution of all customer products.
Customer Product Statistics This regions consists of three tabs, each of which display information in a graphical format:
  • Products with Most Number of Customers

    • No. of Customers by Product

  • Customers with Most Number of Products

    • No. of Products by Customer

  • Customers for Up-Sell and Cross-Sell

    • Customers for Up-Sell: - No. of Up-Sell Items by Customer

    • Customers for Cross-Sell: - No. of Cross-Sell Items by Customer

Customers and Product Summary This region consists of four tabs:
  • Products Summary

    • Customer

    • Customer Account

    • Installed Product

    • Product Description

    • Quantity

  • Customers Summary

    • Customer

    • Customer Account

    • Customer Type

    • Classification

    • Contact Type

    • Contact Number

  • Up-Sell Opportunities

    • Customer

    • Customer Account

    • Installed Product

    • Quantity

    • Up-Sell Product

  • Cross-Sell Opportunities

    • Customer

    • Customer Account

    • Installed Product

    • Quantity

    • Cross-Sell Product


You can also export or print these details using the Actions List of Values.
Installed Base Details Displays details of the Installed Base as follows:
  • Item

  • Item Description

  • Instance

  • Quantity

  • Serial

  • Lot

  • Status

  • Order Number

  • Customer

  • Customer Account

  • Start Date

  • Top Model Item

  • Instance Flexfield


You can also export or print these details using the Actions List of Values.

Oracle Installed Base Extensions for Oracle Endeca Product Configuration

Oracle Installed Base Extensions for Oracle Endeca Product Configuration

Once you have completed installation and common configurations as described in Installing Oracle E-Business Suite Extensions for Oracle Endeca, Release 12.1 V5 document (Doc ID: 1683053.1), you must complete the Oracle Installed Base Extensions for Oracle Endeca product configuration setup as detailed in this section.

Setting Up Oracle Installed Base Extensions for Oracle Endeca Product Configuration

To set up Oracle Installed Base Extensions for Oracle Endeca Product Configuration, complete the following steps:

  1. Grant the CSI_ENDECA_ACCESS_ROLE (CSI Endeca Access Role) to any predefined or custom Installed Base responsibility.

    See: Oracle E-Business Suite System Administrator's Guide - Security for more information on how to assign roles.

    See: Installing Oracle E-Business Suite Extensions for Oracle Endeca, Release 12.1 V5 document (Doc ID: 1683053.1) for more information on roles in Oracle E-Business Suite Extensions for Oracle Endeca.

  2. Schedule and run the Full Load Configuration Graph.

    See: Scheduling the Full Load Configuration Graph

  3. Schedule the set up for Incremental Endeca Refresh.

    See: Setting Up the Scheduler to Load Incremental Graphs

Setting Up Oracle Installed Base Extensions for Oracle Endeca Profile Options

Set up the following profile options for Oracle Installed Base Extensions for Oracle Endeca:

Scheduling the Full Load Configuration Graph

Once you have run the full load graph in accordance with the Installing Oracle E-Business Suite Extensions for Oracle Endeca, Release 12.1. V5 document (Doc ID: 1683053.1), attribute configuration is loaded for all seeded attributes. Additionally, you need to run the following full data loads as follows:

To run the Full Load Configuration Graph

  1. Login to Integrator server using your Clover login.

  2. Click the Scheduling tab.

  3. Select the New Schedule link.

  4. Enter a Description for the scheduler, for example, Installed Base Full Load Scheduler.

  5. Select Periodic as the Type.

  6. Select by interval as the Periodicity.

  7. Enter a start date and time in the Not active before date/time field.

  8. Enter an end date and time in the Not active after date/time field.

  9. Enter a value in the Interval (minutes) field.

  10. Ensure you select the Fire misfired event as soon as possible check box.

  11. Select Execute graph from the Task Type list.

  12. Select csi-inst from the Sandbox list.

  13. Select graph/FullLoadConfig.grf from the Graph list.

  14. Click Create to set the scheduler.

Setting Up the Scheduler to Load Incremental Graphs

Once the Full graph is run in accordance with the Installing Oracle E-Business Suite Extensions for Oracle Endeca, Release 12.1 V5 document (Doc ID: 1683053.1), initial data load for Installed Base is complete. For incremental refresh, you must determine how often the Endeca data should be refreshed from EBS depending upon your organizational requirements. Oracle recommends that you keep this near real time. As the data is updated in the EBS, you need to ensure it is updated in the endeca MDEX server. You set up the Scheduler to load incremental graphs depending on the volume of information requiring update.

To set up the scheduler

  1. Login to Integrator server using your Clover login.

  2. Click the Scheduling tab.

  3. Select the New Schedule link.

  4. Enter a Description for the scheduler, for example, Installed Base Incremental Load Scheduler.

  5. Select Periodic as the Type.

  6. Select by interval as the Periodicity.

  7. Enter a start date and time in the Not active before date/time field.

  8. Enter an end date and time in the Not active after date/time field.

  9. Enter a value in the Interval (minutes) field.

  10. Ensure you select the Fire misfired event as soon as possible check box.

  11. Select Start a graph from the Task Type list.

  12. Select csi-inst from the Sandbox list.

  13. Select graph/IncrementalLoadConfig.grf from the Graph list.

  14. Click Create to set the scheduler.

Technical Integration Components

Roles in Oracle Installed Base Extensions for Oracle Endeca

Permission Sets in Oracle Installed Base Extensions for Oracle Endeca

Views and Joins to Load Oracle Installed Base Extensions for Oracle Endeca Job Search

The following views are used by the ETL layer in Oracle Endeca to load and display Oracle Installed Base Extensions for Oracle Endeca data to the Oracle Endeca data store:

Menus and Functions in Oracle Installed Base Extensions for Oracle Endeca

The following functions are available for the Item Instance Navigation Menu Agent User menu (CSI_ITEM_INSTANCE_NAV_MENU_AU) in Oracle Installed Base Extensions for Oracle Endeca:

Function Code User Function Name Function Type Web HTML Call
CSI_ENDECA_CUST_INST_DEST CSI Endeca Customer instances search page JSP Require input here
CSI_ENDECA_CUST_INST_LANDING_PAGE CSI Endeca Customer Instances Landing Page JSP Require input here