17/17
Index
A
account data level
link
accounts
self register
link
Accounts tab
link link
adjustments
link link
aging buckets
account balances
link
Aging tab
link link
aging, viewing
link
attachments
link
B
Bali spread tables
link
See dynamic tables
bank check payments
link
bankruptcies
link
closing
link
recording
link
bill to data level
link
BPA
link
See Oracle Bill Presentment Architecture
Broken Promises node
link
C
Campaign Outcome Report
link
Campaign Outcome Summary Report
link
campaigns
link
Case Management tab
link link link
cases
link
impending report to credit bureau
link
recalling transferred
link
reporting to credit bureau
link link
reviewing transferred
link
tracking costs
link
transferring to external agency
link link
using strategies to report to credit bureau
link
claims
viewing
link
Collections Administrator responsibility
link
Collections Agent responsibility
link link link
Collections header, controlling status
link
Collections Manager responsibility
link
Collections Navigator
link
Collections window
link link
Collector Outcome Report
link
Collector Outcome Summary Report
link
Collector's Work Queue
link link
concurrent programs
link
concurrent programs
IEX: Case Owner Load Balancing
link
IEX: Clear Delinquency Buffers Table
link
IEX: Collections Strategy Workflow
link
IEX: Create Dunning and Broken Promise Call Backs
link link link
IEX: Notify Customer
link link
IEX: Notify Ext Agency
link
IEX: Populate UWQ Summary Table
link
IEX: Process Pending
link link link link link link
IEX: Promise Reconciliation
link link link link link
IEX: Purge Score History Table
link
IEX: Recall Transfer
link link
IEX: Refresh Metric Summary Table
link
IEX: Report All Contracts
link link
IEX: Review Transfer
link link link
IEX: Scoring Engine Harness
link link link
IEX: Send Dunnings for Delinquent Customers
link
IEX: Send Dunnings for delinquent customers
link
IEX: Strategy Fulfillment Mailer
link
IEX: Strategy Management
link
Oracle Lease and Finance Management
link
Refresh AR Transactions Summary Table
link link
running
link
system maintenance
link
contact information
link
Contract tab
link link
contracts
link
correspondence
history
link link
credit bureau
reporting all customers
link
reporting cases
link
credit card payments
link
processing
link
credit cards
link
credits
link
Custom tab, creating
link
customer data level
link
customers
contact information
link
interacting with
link
statements
link
viewing cases
link
viewing contracts
link
viewing information
link
viewing strategies
link
D
data levels
account
link
bill to
link
changing
link
customer
link
delinquency
link
in Collector's Work Queue
link
delinquencies
bankruptcy
link
litigation
link
managing
link link
process flow
link
repossession
link
reviewing
link
updating
link
viewing
link
writing off
link
delinquency data level
link
delinquency status
link
Delinquent node
link
directory assistance
link
dispute history
link
disputing invoices
link
dunning plans
concurrent programs
link
process flow
link
dynamic tables
link link
E
eBusiness Center
link
EFT payments
link
expanded searches
link
F
features
link
H
history
viewing
link
viewing adjustments
link
viewing all
link
viewing correspondence
link link
viewing disputes
link
viewing interaction
link
viewing leasing payment
link
viewing leasing promise
link
viewing payments
link
viewing promise
link
History tab
link link link
I
IEU: Desktop: Work Selector profile option
link
IEU: Queue: Promises profile option
link
IEX: Adjustment Fulfillment Template profile option
link
IEX: Allow Adjustments profile option
link
IEX: Case Owner Load Balancing concurrent program
link
IEX: CB Notification Grace Days profile option
link link
IEX: Clear Delinquency Buffers Table concurrent program
link
IEX: Collections Strategy Workflow concurrent program
link
IEX: Create Dunning and Broken Promise Call Backs concurrent program
link link link
IEX: Credit Hold of Delinquencies profile option
link
IEX: Default History Type profile option
link
IEX: EA Recall Grace Days profile option
link
IEX: EA Score Diff for Recall profile option
link
IEX: EA Score Engine ID profile option
link
IEX: EA Transfer Days profile option
link
IEX: Enable Changes to Customer Instruments profile option
link
IEX: Enable Credit Hold profile option
link
IEX: Enable Receipt Reversal profile option
link
IEX: Enable Work Queue Statuses profile option
link
IEX: Metric Calculation Method profile option
link link
IEX: Notify Customer concurrent program
link link
IEX: Notify Customer profile option
link
IEX: Notify Ext Agency concurrent program
link
IEX: Notify of Intent to Recall workflow
link
IEX: Notify of Intent to Report workflow
link
IEX: Populate UWQ Summary Table concurrent program
link
IEX: Process Pending concurrent program
link link link link link link
IEX: Process Pending profile option
link
IEX: Promise Reconciliation concurrent program
link link link link link
IEX: Purge Score History Table concurrent program
link
IEX: Recall Case workflow
link link
IEX: Recall Transfer concurrent program
link link
IEX: Refresh Metric Summary Table concurrent program
link
IEX: Report All Contracts concurrent program
link link
IEX: Report to Credit Bureau workflow
link
IEX: Review Transfer concurrent program
link link link
IEX: Scoring Engine Harness concurrent program
link link link
IEX: Send Correspondence Automatically profile option
link link link link link link link
IEX: Send Dunnings for Delinquent Customers concurrent program
link
IEX: Send Dunnings for delinquent customers concurrent program
link
IEX: Service Hold of Delinquencies profile option
link link link
IEX: Strategy Fulfillment Mailer concurrent program
link
IEX: Strategy Management concurrent program
link
IEX: Transfer to External Agency workflow
link link
IEX: Turn Off Invoice On Bankruptcy profile option
link
IEX_OPEN_INT_HST table
link link link
integrations
link
interaction history
link
invoices
adjusting
link
disputing
link
L
Lifecycle tab
link link link
lists
creating for searches
link
viewing
link
litigation
link
Loans tab
link
M
metrics
link link link link link
MOAC
link
See multi-organization functionality
multi-organization functionality
link
N
Navigator, using
link
nodes
Broken Promises
link
Delinquent
link
Strategy Work Item
link
notes
link
Notes tab
link link
O
OKL_OPEN_INT table
link link
open credits
link
open interface tables
IEX_OPEN_INT_HST
link link
OKL_OPEN_INT
link link link
Oracle Advanced Collections
accessing
link link
features
link
integrations
link
overview
link
process flow
link
user interface
link
Oracle Bill Presentment Architecture
link
Oracle Lease and Finance Management
link link
concurrent programs
link
reporting cases to credit bureau
link
viewing payment history
link
write-offs
link
Oracle Payments
link link
Oracle Trade Management
link
viewing claims in
link
OTS: Default Universal Search Tab profile option
link
OTS: Task Details - Query Task By profile option
link
P
Payment Campaign Detail Report
link
Payment Campaign Report
link
Payment Campaign Summary Report
link
Payment Collector Detail Report
link
Payment Collector Report
link
Payment Collector Summary Report
link
Payment Processing window
link link
payments
bank check EFT
link
processing
link link
promises to pay
link link
reversing
link
viewing history
link
preconfigured elements
link
process flows
campaigns
link
collections
link
delinquencies
link
dunning plans
link
strategies
link
profile options
IEU: Desktop: Work Selector
link
IEU: Queue: Promises
link
IEX: Adjustment Fulfillment Template
link
IEX: Allow Adjustments
link
IEX: CB Notification Grace Days
link link
IEX: Credit Hold of Delinquencies
link
IEX: Default History Type
link
IEX: EA Recall Grace Days
link
IEX: EA Score Diff for Recall
link
IEX: EA Score Engine ID
link
IEX: EA Transfer Days
link
IEX: Enable Changes to Customer Instruments
link
IEX: Enable Credit Hold
link
IEX: Enable Receipt Reversal
link
IEX: Enable Work Queue Statuses
link
IEX: Metric Calculation Method
link link
IEX: Notify Customer
link
IEX: Process Pending
link
IEX: Send Correspondence Automatically
link link link link link link link
IEX: Service Hold of Delinquencies
link link link
IEX: Turn Off Invoice On Bankruptcy
link
OTS: Default Universal Search Tab
link
OTS: Task Details - Query Task By
link
Profile tab
link link link
Promise Reconciliation Detail Report
Collector
link
Schedule
link
Promise Reconciliation Summary Report
Collector
link
Schedule
link
promises to pay
creating
link link
viewing history
link
Q
queries
link link
Quick Search tab
link
R
reassigning work
link
Reconciliation Report
link
Refresh AR Transactions Summary Table concurrent program
link link
reports
Campaign Outcome Report
link
Campaign Outcome Summary
link
Collector Outcome Report
link
Collector Outcome Summary
link
Payment Campaign Detail
link
Payment Campaign Report
link
Payment Campaign Summary
link
Payment Collector Detail
link
Payment Collector Report
link
Payment Collector Summary
link
Promise Reconciliation Detail
link
Promise Reconciliation Summary
link
Reconciliation Report
link
running
link link
responsibilities
Collections Administrator
link
Collections Agent
link link link
Collections Manager
link
S
searches
creating list
link
expanded
link
performing
link
quick
link
saving queries
link
Universal Search
link link link
using saved queries
link
viewing lists
link
statements
link
status
filters
link
strategies
changing
link
changing work items
link
concurrent programs
link
process flow
link
report to credit bureau
link
reviewing
link
skipping work items
link
transferring cases to external agency
link
viewing
link
Strategies tab
link
Strategy Work Item node
link
system maintenance
concurrent programs
link
T
tables
dynamic
link link
tabs
Accounts
link link
Aging
link link
Case Management
link link link
Contract
link link
Custom
link
History
link link link
Lifecycle
link link
Loans
link
Notes
link link
Profile
link link link
Quick Search
link
Strategies
link
Tasks
link link
Transactions
link link
Task node
link
tasks
link
Tasks tab
link link
transaction data
viewing
link
Transactions tab
link link link
U
Universal Search window
link link link link link link link
Universal Work Queue
concurrent programs
link
reassigning work
link
work item status
link
user interface
link
UWQ
link
See also Collector's Work Queue
W
windows
Collections
link link
Payment Processing
link link
Universal Search
link link link link link link
work items
changing
link
skipping
link
status
link
workflows
IEX: Collections Strategy Workflow
link
IEX: Notify of Intent to Recall
link
IEX: Notify of Intent to Report
link
IEX: Recall Case
link link
IEX: Report to Credit Bureau
link
IEX: Strategy Fulfillment Mailer
link
IEX: Transfer to External Agency
link link
write-offs
link