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2

OS Crash Dump Analyzer




This chapter covers the following topics:


The OS Crash Dump Analyzer Module

The OS Crash Dump Analyzer checks the dump configuration of a system and detects OS crash dumps.

This module also does the following:

The OS Crash Dump module generates:

You can configure the alarm thresholds through the Attributes window. For more information on the Attributes window, refer to the Sun Management Center 3.0 Software User's Guide.

The dumpadm command on which the data acquisition for the module is based is available only on Solaris 7 and 8 operating environments. Therefore, if at setup time the dumpadm tool cannot be found, the module prompts for the location of the savecore directory. The usual location is /var/crash/<system_name>. This information is then saved in a configuration file:

/var/opt/SUNWsymon/SysMgtPack/crashdump/dumpadm.cfg

The content of this file is then used (instead of the dumpadm command) to get the data. If both the dumpadm command and this configuration file are not accessible, the module becomes unavailable and generates an error alarm.


 

To Access the OS Crash Dump Analyzer

  1. Load the OS Dump Analyzer module.
  To learn how to load a module, refer to the Sun Management Center 3.0 Software User's Guide. The Sun Management Center loads this module under the Operating System category. You can also specify your contact email address at this time.
  2. Double-click the Operating System option in the Navigator window.
  3. Double-click the OS Crash Dump Analyzer option.
  The Viewer displays the OS Dump Analyzer icon in the Viewer window.
  4. Double click the OS Crash Dumps icon in the Viewer window.
  Sun Management Center displays the Details window and presents the following OS Crash Analyzer tables:

On the right side of each table title, the OS Crash Dump Analyzer displays the associated alarm counts.

FIGURE  2-1 OS Crash Dump Analyzer Tables

The Dump Configuration Property Table does not show the same information on Solaris 2.5.1 and Solaris 2.6. On these operating systems, only the savecore directory and number of crash dumps contain values. In FIGURE 2-1, you see the following:


Dump Configuration Property Table

The Dump Configuration Property Table displays the following values.

TABLE  2-1   Dump Configuration Property Table  
Field Name
Description

Dump Content  

Includes possible values for any one of the following:

  • "Kernel pages" for kernel memory pages only
  • "All pages" for all memory pages
  •  

    Dump Device  

    Possible values include:

  • "Dump-device," which is a specific dump device specified as an absolute pathname, such as /dev/dsk/cNtNdNsN
  • "Swap," where if the special token swap is specified as the dump device, dumpadm examines the active swap entries and selects the most appropriate entry to configure as the dump device.
  •  

    Savecore Directory  

    Path to the savecore directory.  

    Savecore Enabled  

    "Yes" when enabled;

    "No" when disabled.  

    Number of Crash Dumps  

    Number of crash dumps detected in the savecore directory.  


    Dump Configuration Property Table Alarms


    Note - The alarm threshold is configurable through the Attribute Editor window.

    List of UNIX/vmcore Files Table

    The List of unix/vmcore Files Table gives more information about each crash dump.

    TABLE  2-2   List of unix/vmcore Files Table
    Field
    Description
    ID  

    File identification  

    Size of vmcore  

    Size of vmcore file  

    Size of unix core  

    Size of UNIX core file  

    Timestamp  

    Timestamp  


    List of UNIX/vmcore Files Table Alarms


    Available Commands

    This module offers commands at the following levels:


    From the Navigator


     

    To Access OS Dump Analyzer Commands

       Proceed with one of the following:

    To access the OS Dump Configuration and the crash dumps, refer to To Access the OS Crash Dump Analyzer.


    At the Managed Object Level


     

    To Display the Savecore Filesystem Size

       Right-click OS Crash Dumps at the Navigator window and select Savecore Filesystem Size.
    _

    FIGURE  2-2 savecore Filesystem Size Command

    Sun Management Center displays the Probe Viewer window with the results of the above command:

    FIGURE  2-3 savecore Filesystem Size Command Output


    At the List of UNIX/vmcore Files Table Level


     

    To Analyze the Crash Dump

      1. Select a crash dump in the list.
      2. Right-click anywhere on the row.
      SysRM displays a pull-down menu of choices.

    FIGURE  2-4 Row Level Probe Commands

      3. Select Initial System Crash Dump Analysis.

    This option displays the results in the Probe Viewer window. The information includes stack trace, process information, message buffers, and other such detail.

    If files are corrupted, for example, the Probe Viewer displays an incomplete report providing only status information.


     

    To Send Notification Mail

      1. Select a crash dump in the list.
      Sun Management Center displays menu choices (FIGURE 2-4).
      2. Right-click and select ISCDA output by e-mail.

    This option sends an email with the output to the specified contact person. If a contact email address is available, the Probe Viewer displays the results with the current status of the email notification.

    FIGURE  2-5 Email Sent Successfully

    If an address is not available, it displays the status and aborts the function.

    FIGURE  2-6 Results When Email Address Not Provided


     

    To Specify an Email Address

    The module assumes that you provided an email address when you loaded the module. To specify an email address, do the following.

      1. Select OS Crash Dump Analyzer in the Navigator window.
      2. Right-click and select the Edit Module from the menu.
      3. Fill in the contact email address.
      4. Click OK.



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