If you are unsure of what the problem might be, see "E.2 Requirements for Playing Video".
If you cannot get a video player to start from the browser, or a video player starts but does not work, see "E.3 Obtaining and Accessing the ShowMe TV Player on Solaris Systems".
If you have installed a supported video player, but your browser is not finding it, see "E.4 Configuring Web Browsers to View AnswerBook2 Video".
If the movie files take several minutes to download, if the color is not acceptable, or if you get video but no audio, see "E.5 Improving Online Video Performance".